All,
Been using Pentair's ScreenLogic to control my pool and spa (all Pentair equipment) for almost a year, no problem. We here in San Diego had a decent amount of rain for about a 24 hour period. I tried to use SL right after that storm to start up the spa last night and it failed. The iOS app loads and establishes a connection with the pool, but pressing buttons to turn the pump, spa, lights, etc on all fail - the app APPEARS to have established the connection but nothing happens pool side. I also get no reading on pool/air temperature. I've tried the ScreenLogic on my OSX desktop, as opposed to iOS device, and same thing - it appears to see the pool (no error on connecting) but no commands work. I suspect the problem lies in the interface between SL and the EasyTouch 8 system but just guessing. I also don't know if it is at all related to the recent rain, as I haven't use the spa in a week or two. BTW, the EasyTouch 8 is fully functional. All established timers and buttons work fine. It's only the remote access that is problematic.
I tried restarting the EasyTouch and SL systems - no fix. Before I call my PB (pool is less than a year old) or Pentair, any suggestions for things to try?
TIA,
Fred
Been using Pentair's ScreenLogic to control my pool and spa (all Pentair equipment) for almost a year, no problem. We here in San Diego had a decent amount of rain for about a 24 hour period. I tried to use SL right after that storm to start up the spa last night and it failed. The iOS app loads and establishes a connection with the pool, but pressing buttons to turn the pump, spa, lights, etc on all fail - the app APPEARS to have established the connection but nothing happens pool side. I also get no reading on pool/air temperature. I've tried the ScreenLogic on my OSX desktop, as opposed to iOS device, and same thing - it appears to see the pool (no error on connecting) but no commands work. I suspect the problem lies in the interface between SL and the EasyTouch 8 system but just guessing. I also don't know if it is at all related to the recent rain, as I haven't use the spa in a week or two. BTW, the EasyTouch 8 is fully functional. All established timers and buttons work fine. It's only the remote access that is problematic.
I tried restarting the EasyTouch and SL systems - no fix. Before I call my PB (pool is less than a year old) or Pentair, any suggestions for things to try?
TIA,
Fred