ScreenLogic Configuration - stuck on start

[michael(fl)]

I had a previous issues with trouble shooting my existing protocol adapter (PA) and i gave up and just replaced it. That was the issue and I am connected to the PA, I see it in Screenlogic Connect and have followed all the directions for Win10 run as admin instructions, I have install Android app Screenlogic Connect and I see the PA. I have installed the Android app Screenlogic Config and I see the PA. But in Win10 I get stuck on the startup screen - below.

The indicator lights in lower left dialog only flash the center Yellow light. Not sure what that means...

TIA

 

[Jimrahbe]

Michael,

Do you get this page and does the IP address auto-populate ? Right where it says "Local System"..

Connect Screen.PNG

• Jimrahbe
• Aug 3, 2017

What happens if you just select "Start ScreenLogic"?

Thanks,

Jim R.

 

[michael(fl)]

Michael,

Do you get this page and does the IP address auto-populate ? Right where it says "Local System"..

Connect Screen.PNG

• Jimrahbe
• Aug 3, 2017

What happens if you just select "Start ScreenLogic"?

Thanks,

Jim R.

Hi Jim,
Yes, the IP auto populates AND i can go to the "Config IP Info", If I go to "Start ScreenLogic", i get this:



When I went to "Start ScreenLogic" the first time there was no forecast info. I set the location in the Android ScreenLogic Config to my zipcode. So to me, that indicated that i was somehow communicating with IntelliTouch via the PA.

TIA

 

[Jimrahbe]

Michael,

I have no idea???

What happens when you click on the Blue Pentair Icon??? For me it shows several different pages, one at a time.. This is what my page you have above looks like..

Home page.PNG

• Jimrahbe
• Mar 28, 2018

Have you got your air and water sensors installed and running???

Thanks,

Jim R.

 

[michael(fl)]

Hi Jim,
Thanks for the reply - that makes two of us
Blue Pentair icon =


I really don't know about the sensors, that is the task once i get connected. the intelltouch used to be controlled by Control4, i am removing that and using the PA and apps to get better management of the pool.

Being just technical enough - it looks like the intellitouch is 'stuck' - i have switched power off/on to reboot. i haven't seen anything that says there is a firmware or any way to test the connection.

TIA