I used my app last week and all was good and normal. Today it wont connect on my app I also tried the software on my PC wont connect either. I have rebooted the Wifi Router, the Interface link, and the main Pentair panel. The PC gives the the error "Can't Connect Address Invalid"
Screen Logic Connection Issue
- Thread starter Jason_Strobel
- Start date
- May 3, 2014
- 58,582
- Pool Size
- 6000
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Try -
If you get " ERROR Cannot connect” after replacing the router, then you will have to reset the Protocol Adapter because you changed the router.
Push the reset button 3 times. It is inside the little hole in one end of the adapter.
csconner
Bronze Supporter
- May 8, 2020
- 121
- Pool Size
- 8000
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-20
Jason,
I was unable log in via iPhone app today. I reset, rebooted, cussed and cursed at it. App started working later in day.
Craig
I was unable log in via iPhone app today. I reset, rebooted, cussed and cursed at it. App started working later in day.
Craig
I haven't replaced my router. all equipment is the same as it has been for the last year. the PA is pulling an IP address from my router.
I pressed the button 3 times, nothing noticeable happened. LED never blinked to lead me to believe anything reset.
To add to this, If I use local on the APP it will login now, but I can't use remote or login via the PC.
- May 3, 2014
- 58,582
- Pool Size
- 6000
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Some of our experienced Screenlogic users will be along soon. I just pointed to our Pentair Automation write up in our Wiki. Sorry it did not help.
Mine has been down since late Saturday, even the Demo doesn't work so I assume that it's on Pentair's end. There are also posts on Twitter regarding the outage.
I just tried mine..
It works from my PC and phone just fine...
Then again I have never had a problem of not working in the past...
Thanks,
Jim R.
It works from my PC and phone just fine...
Then again I have never had a problem of not working in the past...
Thanks,
Jim R.