I don't think you mean ScreenLogic as I obviously have the app for the Mac, I think you mean the program that directly interfaces with the PA. I used to have a Mac and recall using it to upgrade the PA many years ago
So in your speeds you have a Freeze speed. That caught my attention because I've never set a Freeze speed on an installation. I always setup Freeze protection in the Circuit setup as explained earlier. I don't know what is causing your issue so I've been posting things that I would be checking as if I was called to this issue as a repair call. I reviewed the Intellitouch firmware revision notes and there's several fixes in the firmware updates related to Freeze mode. Therefore I was targeting your Freeze speed and gave those recommendations to reset your VS pump.
If you don't have a desktop pc or mac to run the screenlogic software you can accomplish all those steps with the ScreenLogic Configurator App or on your MobileTouch - just a different interface and different steps to take.
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