Pump stopped working

[theface]

I believe the pool was built in 2019 so it’s not that old. The pump stopped working about a week ago. Looks like there’s no power? But the front control box where it shows date and time is working.
I have a pentair intelliflo vsf.

I already flipped the breaker on/off

 

[ajw22]

But the front control box where it shows date and time is working.

Show us that front control box.

Check for voltage across L1 and L2 at the pump using your multimeter.

 

[Jimrahbe]

Face,

Is this a standalone pump, or is it being controlled by an Automation system, like an EasyTouch or ???

Thanks,

Jim R.

 

[theface]

Face,

Is this a standalone pump, or is it being controlled by an Automation system, like an EasyTouch or ???

Thanks,

Jim R.

It is controlled by automation with pentair screen logic. I attached a photo

 

[theface]

Face,

Is this a standalone pump, or is it being controlled by an Automation system, like an EasyTouch or ???

Thanks,

Jim R.

I attached a photo to my original post

 

[JamesW]

Click on Delays and Alerts to see what that shows.

Click on Pumps to see what that shows.

 

[theface]

Click on Delays and Alerts to see what that shows.

Click on Pumps to see what that shows.

View attachment 623838

 

[JamesW]

Press the mode button to put the system into Service mode and then press the filter pump button to see if the pump display comes on.

The red LED below the Filter Pump square should light up.

 

[JamesW]

Can you show the Filter pump relay?

Getting "Power outage alarm on pump 1" and "lost communication on pump 1" alerts on my iPhone app for intellitouch system

I have new intellitouch system control for pool and spa with a new pentair intelliflo VSF pump. Getting alerts when pump is not running regarding outage alarm on my pump as well as lost communication on my pump. I have attached how the control is wired. I am thinking that the intellichlor is...

www.troublefreepool.com

 

[JamesW]

It looks like your Filter Pump Relay has probably lost power.

It might be due to a bad breaker or relay or maybe a programming issue.

If no power in Service Mode, are you comfortable testing voltage at the breaker and relay?

 

[theface]

Press the mode button to put the system into Service mode and then press the filter pump button to see if the pump display comes on.

The red LED below the Filter Pump square should light up.

View attachment 623846

No red light came on

 

[theface]

It looks like your Filter Pump Relay has probably lost power.

It might be due to a bad breaker or relay or maybe a programming issue.

If no power in Service Mode, are you comfortable testing voltage at the breaker and relay?

How do I do that?

 

[JamesW]

Are you comfortable using a multimeter to check power?

 

[JamesW]

Did you press the Blue "F" Button?

 

[JamesW]

The top left relay is the Filter Pump Relay.

The red arrows point to the Line Terminals.

Test for 240 volts at the line terminals and show a picture of the relay and wiring.

 

[JamesW]

No red light came on

The red light indicates that the pump relay is being activated.

It should come on if you push the blue F button while in Service Mode.

Did the panel go into Service Mode?

 

[JamesW]

The pump should receive continuous power from the breaker by being wired to the Filter Pump Relay Line Terminals.

The SWG should be wired to the Filter Pump Relay Load Terminals so that the SWG only gets power when the pump is on.

 

[theface]

The red light indicates that the pump relay is being activated.

It should come on if you push the blue F button while in Service Mode.

Did the panel go into Service Mode?

ok it went into service mode and the red light came on when I pushed the F button

 

[JamesW]

Does the pump display show anything?

 

[theface]

Does the pump display show anything?

No, it’s still off