- Dec 26, 2016
- 34
- Pool Size
- 15000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-45 Plus
I bought a home and as a first time pool owner, had the pool re-plastered in 2017 with QuartzScapes Tahoe Blue with 7 year warranty. From the day it was installed, I felt it was not done correctly. I saw a lot of mottling (blue dye swirls) early on, some Crocodile skin looking patterns (diamond shaped shading), and some really small cracks. My Calcium Hardness has always been really high as well (close to 1000ppm before I drained it, and now at 600ppm when my water source is at 50ppm). I had the rep come out in the first 6 months and he told me this was all normal and that the mottling was disclosed as a risk in the agreement. Nothing was compromising the integrity of the plaster. I was young and naive back then, so I just went along. I just got used to the fact that my pool looked stained and imperfect because I chose the lower end plaster in the quartzscapes series.
Fast foward. Very recently I had a pool electrician comment that my plaster "stains' were not normal and likely did not cure correctly when it was installed. I then turned on the lights at night and found what looked like the surface of the moon (craters, volcanos, etc). Ok, not that bad, but did see what looked like small divots and what looked like blistering. I've followed the TFP method for the last 6 years. No issues with algae, ever, and my pool has always been in the recommended CSI range. Only issue was the high Calcium (which I am attributing to calcium leaching) and low TA (keeps normalizing at 50ppm), which I would offset with a little lower PH. What I didn't do normally is brush and vaccum the pool. I let my Polaris do that and would brush and vacuum once a month or so.
I called the plaster installer to claim my plaster warranty. But I know they are going to ask for water balance reports, which I don't have because I've always taken care of my pool.
1. Based on the pictures attached and story above, do I have a chance at a warranty claim? Has anyone been successful in making a claim using the TFP method?
2. Is there any evidence you see that I can show the plaster guy that it was an installation issue?
3. Is my plaster bad? Or is this just visually suboptimal. I've lived with the unsightly stains this long, I can keep going. Should I re-plaster, or just look to patch the divots that are starting to appear?
Thanks and sorry for the multiple questions
Picture 1 is the pool during the day. Picture 2 is a section of the plaster at night. Hopefully the resolution allows you to see the divots, etc.
Fast foward. Very recently I had a pool electrician comment that my plaster "stains' were not normal and likely did not cure correctly when it was installed. I then turned on the lights at night and found what looked like the surface of the moon (craters, volcanos, etc). Ok, not that bad, but did see what looked like small divots and what looked like blistering. I've followed the TFP method for the last 6 years. No issues with algae, ever, and my pool has always been in the recommended CSI range. Only issue was the high Calcium (which I am attributing to calcium leaching) and low TA (keeps normalizing at 50ppm), which I would offset with a little lower PH. What I didn't do normally is brush and vaccum the pool. I let my Polaris do that and would brush and vacuum once a month or so.
I called the plaster installer to claim my plaster warranty. But I know they are going to ask for water balance reports, which I don't have because I've always taken care of my pool.
1. Based on the pictures attached and story above, do I have a chance at a warranty claim? Has anyone been successful in making a claim using the TFP method?
2. Is there any evidence you see that I can show the plaster guy that it was an installation issue?
3. Is my plaster bad? Or is this just visually suboptimal. I've lived with the unsightly stains this long, I can keep going. Should I re-plaster, or just look to patch the divots that are starting to appear?
Thanks and sorry for the multiple questions
Picture 1 is the pool during the day. Picture 2 is a section of the plaster at night. Hopefully the resolution allows you to see the divots, etc.