Update
Although I have been told by many that this problem is a neutral grounding problem on the utility side, they have also said that by creating an equal potential grid around the pool, underneath and connecting the concrete, this should correct this issue.
That is only half correct. It probably is a grounding problem on the utility side, but fixing the bonding system will only correct the voltage you see in the pool. The utility still has a problem that needs correcting.
This is clearly a case of the utility having excessive earth to neutral voltage, and the fact that they pulled your meter and knew to remove your telephone and cable grounds tells you that they know that is the problem. That is the standard process to determine whether the stray current is a utility or homeowner problem. Keep after the utility. Call a main office if it is one of the larger ones. It is their problem and they should fix it.
On the other hand, your pool not being bonded properly is unfortunately your problem. Finding out it isn't bonded with a few volts is kind of like finding out your car doesn't have brakes while turning around in an open field. The lack of bonding could allow thousands of volts to exist between your ladder and pool if a major utility accident or failure occurs, so you need to get the bonding taken care of.