I bought my home almost 3 years ago and I am a first time pool owner. I noticed many of my tiles were falling off and called for an estimate for re-tiling. The PB recommended I redo the plaster too as the previous home owner painted the pool. In our area everything is so busy, this PB is able to get started pretty quick and I can't get anyone else to respond, or if they do they are over a month out. Based on the previous owners estimation of my pool being 18,000 gallons, the estimate was $13,000 for redoing the tile with 6" and removing existing plastering and plastering with Diamondbrite quartz plaster (separate hot tub is included). I just don't see much info in these forums for our location and leery of a company that can get started right away lol! This does come with a full 2 year warranty. I appreciate any input.