Pool Math subscription issue

ghall6292

Bronze Supporter
Jun 10, 2018
282
North Central PA
Pool Size
13500
Surface
Vinyl
Chlorine
Liquid Chlorine
Hi,
I just renewed my Pool Math subscription yesterday for 2025. I loaded it onto my Samsung phone. Everything went without a hitch. However, when I went to check that it was also synced to my PC, it said I needed to upgrade my subscription to Premium. I had just done this upgrade and paid for it a few minutes earlier on my phone for 2025.

Last year, all of my logs showed up on either device, no matter which device I input the data into. Great, right?? (y)

Well, this morning, I added a "test" note via my Samsung phone. I opened Pool Math on my PC, and it still says I need to upgrade to Premium to have unlimited logs at my disposal. However, there was my "test note," right there on my PC screen that had just I had just typed into my phone! :unsure:

So... Do I have unlimited logs, no matter what it tells me, or am I gonna lose the privilege on my PC when I hit the limit for logs allowed? I'm certain this is fixable without me having to purchase two subscriptions every year (Please?)

Thanks!