Pool Math app connectivity problems this morning?

[shingles]

May 25 2024 8AM Central time...

I am unable to save logs. Noticed there was an updated, updated the app, it's unable to sync.

Tried on my wifi and on cellular.

Wondering if it's a me issue... or something else is going on.

 

[jester4]

I'm having issues as well

 

[mknauss]

I am not seeing any issues with my app.

I would suggest you close the app and relog in. It seems that is sometimes needed after updating the app.

If you have further issues, email [email protected]

Take care!

 

[jester4]

Just tried logging out of the app and now can't log back in.

 

[mknauss]

Send an email to the address above.

 

[hildebrau]

Just tried logging out of the app and now can't log back in.

Ditto

 

[mknauss]

Me too -- just texted our Admin.

 

[jester4]

I also sent email

 

[Leebo]

I’ve been in communication with Jon and we’re aware of an issue. We’re addressing it and preparing the next update now for public launch.

 

[Rgp]

Same issue here, can’t add new results. Logged off and now I can’t log back in.

 

[magiccowinuse]

I came here to say the same. Ive been having the saving issue for 3+ days now. But I see it is being addressed. Thanks.

 

[Schwimmbad]

I’ve been in communication with Jon and we’re aware of an issue. We’re addressing it and preparing the next update now for public launch.

Thanks!!

Probably goes without saying, but can you post when back in action?

 

[Go_Bluewater]

I am not seeing any issues with my app.

I would suggest you close the app and relog in. It seems that is sometimes needed after updating the app.

If you have further issues, email [email protected]

Take care!

EDIT - i see the post above.

 

[Apsuhead]

Same for me … couldn’t log results. Thanks for working on this!

 

[diffpool]

Perhaps related - the unique sharing url endpoint that has the JSON data for my pool is also inaccessible at this time

 

[Gizmo78163]

I also sent email

Ditto. I was just getting pool prepped this morning for the holiday weekend and BAM! Hit a wall! Standing by….

 

[mknauss]

For emergency use -- we have the web based system

PoolMath

Discover the calculator behind the perfect pool, PoolMath. Dealing with pools has allowed TFP to become the original authors of the best calculator on the net.

www.troublefreepool.com

 

[Leebo]

We are currently experiencing an outage due to maintenance at an Azure data center. We are aware of the issue and are monitoring the situation. We appreciate your patience as we wait for the maintenance to be completed.

 

[Gizmo78163]

Just successfully logged in. But won’t recognize my subscription. Edit: couldn’t find my Apple receipt so I guess I need to pay up and renew. LOL!

 

[hensler74]

I was just now able to successfully log and save my test results.