When we bought our house, the liner needed replacing (pool was unusable). We hired a small independent pool contractor to do the job. The job took him from some time in July until November to complete. He needed help with measuring, twice, he needed help with installation after he spent 4 days trying to get it in. We remained patient throughout but it was difficult. We new there was a leak but he never tested the lines so when we finally put water in it of course leaked. He did not tackle the lights or bring an electrician. I had to seek one out, also someone to fix the leaks.
After it was finally completed, we had to just cover it as it was now November. Fast forward to when we opened the pool, and the liner had big creases in the bottom. The guy who opens and closes our pool for us said it's definitely measured incorrectly. The guy that installed it said it was definitely from ground water. From what the guy who opens and closes said, it sounds like ground water can make the liner float and then settle back down, but it should only have minor wrinkles. This year, when we uncovered it, there are even more creases, way more then is acceptable. I'm trying to find out if this is mostly or 100% and installation issue or if a large amount of ground water can cause creasing that bad. As it stands, we are considering taking the installer to court as he said he was going to pay us back but never did and wrote a nasty letter to us, as if the issues are somehow our fault. Hoping those with more knowledge on this can help determine the real cause of our issues.
After it was finally completed, we had to just cover it as it was now November. Fast forward to when we opened the pool, and the liner had big creases in the bottom. The guy who opens and closes our pool for us said it's definitely measured incorrectly. The guy that installed it said it was definitely from ground water. From what the guy who opens and closes said, it sounds like ground water can make the liner float and then settle back down, but it should only have minor wrinkles. This year, when we uncovered it, there are even more creases, way more then is acceptable. I'm trying to find out if this is mostly or 100% and installation issue or if a large amount of ground water can cause creasing that bad. As it stands, we are considering taking the installer to court as he said he was going to pay us back but never did and wrote a nasty letter to us, as if the issues are somehow our fault. Hoping those with more knowledge on this can help determine the real cause of our issues.