Pics of a TroubleSome Pool

Rollercoastr

0
Gold Supporter
May 18, 2016
881
West Bloomfield, MI
My first swim in a hotel pool since becoming a TFP'er. I know, I know, I shouldn't be surprised...

I took Friday off and spent 6 hours doing physical labor. By 4 pm, I had more aches and pains than I could stand. The hotel pool and spa were empty, and it was still before the Friday check-in rush, so I figured there was a good chance the water was still balanced and filtered from the quiet weekdays.

I noticed staining around the perimeter of the pool on my way to the CC-spewing spa. The hotel is only 3-4 years old, so that struck me as odd. I wondered if it was maybe metals? After the spa had choked me out and heated me up, I took a dip in the pool.

It wasn't staining, the surface was eroding - the dark area was rough and in some areas was down to the gunite. Some of what I thought was staining was dead algae! The pump wasn't running. The only return was at the steps, where staining wasn't evident.

Any guesses of what's happening here? Clearly the pool is under-sanitized, but what's eroding it? Is it as simple as low pH?

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Ewwwwww, no troublesome pools allowed here! :hammer: LOL!! :)

I swam in that pool. I get the ewwww! lol

I wrote to them. The response today was:

[FONT=wf_segoe-ui_normal][FONT=Times New Roman,serif][FONT=Tahoma,sans-serif]Dear Mr. X,[/FONT][/FONT][/FONT]
[FONT=wf_segoe-ui_normal][FONT=Times New Roman,serif][FONT=Tahoma,sans-serif] [/FONT][/FONT][/FONT]
[FONT=wf_segoe-ui_normal][FONT=Times New Roman,serif][FONT=Tahoma,sans-serif]Thank you for recently reaching out about your current visit here at the X Inn. The concern with the pool condition has caught my attention. The pool and hot tub are inspected four times daily to ensure proper maintenance and cleaning. In addition the pool and hot tub are inspected by the State of Ohio four times a year, which the levels are watched strictly for health reasons. We are looking into the claim of algae with the maintenance manager who is responsible for the staff that routinely takes care of our pool and see if any retraining needs to be done. Thank you again for reaching out about this issue.

um yeah NO. that pool is ignored. I sent her the pics and explained what she's looking at. Why do customer service people do that? I know well that their routines are a problem. I wasn't looking for an argument, I just want to sit in a hot tub without getting a skin infection and a coughing!
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I swam in that pool. I get the ewwww! lol

I wrote to them. The response today was:

[FONT=wf_segoe-ui_normal][FONT=Times New Roman,serif][FONT=Tahoma,sans-serif]Dear Mr. X,[/FONT][/FONT][/FONT]
[FONT=wf_segoe-ui_normal][FONT=Times New Roman,serif][FONT=Tahoma,sans-serif] [/FONT][/FONT][/FONT]
[FONT=wf_segoe-ui_normal][FONT=Times New Roman,serif][FONT=Tahoma,sans-serif]Thank you for recently reaching out about your current visit here at the X Inn. The concern with the pool condition has caught my attention. The pool and hot tub are inspected four times daily to ensure proper maintenance and cleaning. In addition the pool and hot tub are inspected by the State of Ohio four times a year, which the levels are watched strictly for health reasons. We are looking into the claim of algae with the maintenance manager who is responsible for the staff that routinely takes care of our pool and see if any retraining needs to be done. Thank you again for reaching out about this issue.

um yeah NO. that pool is ignored. I sent her the pics and explained what she's looking at. Why do customer service people do that? I know well that their routines are a problem. I wasn't looking for an argument, I just want to sit in a hot tub without getting a skin infection and a coughing!
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[/FONT][/FONT]

It's a liability issue. She admitted there was a problem without admitting there was a problem. I think it's the best you can hope for.
 
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