Can anyone familiar with Pentair help me better understand how the warranty works on their variable speed pumps? As I understand it’s a two-tier system: if you have it installed by a professional, you are afforded a 2-year warranty. Otherwise, (if you install yourself) it’s only 60 days. That’s a huge difference! Questions:
1. Can a homeowner purchase the unit on the web, then have a professional install it and still be eligible for the longer warranty?
2. This policy must have been born from a high number of customers trying to install themselves, botching it, then leaving Pentair on the hook for warranty claims. However I’m looking at it and wondering what could possibly go wrong? There are two plumbing connections (inlet and outlet) plus attaching a few wires. Hard for me to reason where that would introduce a lot of room for error.
I’m inclined to do the install myself, but golly I don’t want to be out $1,200+ due to a failure on day 61.
Thanks for your input.
1. Can a homeowner purchase the unit on the web, then have a professional install it and still be eligible for the longer warranty?
2. This policy must have been born from a high number of customers trying to install themselves, botching it, then leaving Pentair on the hook for warranty claims. However I’m looking at it and wondering what could possibly go wrong? There are two plumbing connections (inlet and outlet) plus attaching a few wires. Hard for me to reason where that would introduce a lot of room for error.
I’m inclined to do the install myself, but golly I don’t want to be out $1,200+ due to a failure on day 61.
Thanks for your input.