Are you getting any Alerts or Warnings?
Maybe it is detecting loss of Prime?
The pump has many settings that are adjustable.
I would turn off Priming unless you really need it.
Can you check all of these settings and report what they are?
Set Maximum System Pressure
Set Maximum Flow Rate (GPM)
Set Flow Limit for Speed Program
Set Pressure Limit for Speed Program
Set Ramping Rate
Priming Features
Max Priming Duration
Priming Range
Priming Delay
Priming Speed
Loss of Prime
Disabled/Enabled Default: ENABLED
Allows IntelliFlo® VSF Variable Speed and Flow Pump to automatically detect if pump if is primed for startup.
The pump will speed up to 1800 RPM and pause for three (3) seconds - if there is enough water in the basket, the pump will go out of priming mode and run the commanded speed.
Default: 11 minutes
The maximum priming time can be set from 1 - 30 minutes.
This setting is the amount of time the pump will try to prime before it gives a priming error.
If this occurs, fill the pump basket with water and restart the pump.
Default: 20 seconds
Priming delay can be set from 1 second to 10 minutes.
When a pump ramps to full priming speed in an attempt to establish a prime, priming delay allows the pump to operate at that speed for an additional set period of time prior to continuing on to the requested or scheduled program.
Default: 5
Priming range can be set from 1-10. The smaller the range, the more water the pump has to be moving to detect that it is primed.
At larger ranges, the pump will detect that it is fully primed while moving less water.
If the range is set too high, then the pump may exit Priming mode before it has fully primed.
The range will automatically adjust with the priming set speed because the flow rates of the pump will be lower at lower speeds.
Default: 3450 RPM
The priming speed can be set between 2400 RPM and 3450 RPM.
If the pump is on an equipment pad that is close to the water level, it will not need to run at 3450 RPM to successfully prime.
The setting can be lowered to prevent running at a higher speed than necessary.
Day to day factors (i.e. local ambient pressure, water/air temperatures, amount of water retained from last system run) can affect priming performance.
Because of the frequently changing nature of these factors the priming speed should be set high enough to accommodate environmental and mechanical changes to ensure that the pump can successfully prime.
Finding the most effective and efficient speed for your specific needs may take careful testing and evaluation of priming performance.
PRIMING
MENU
Default: Enabled
This feature allows the pump to recognize unanticipated low-flow or no-flow situations while running a program.
For example, the pump will pause for one (1) minute after detecting that it has lost its prime unexpectedly.
After this pause the pump will attempt to prime, and if prime is successful it will continue programmed operation. If priming is not successful the pump will continue attempting to prime, per normal priming operation, until a prime is achieved or priming error occurs and is displayed.