My wife and I can't seem to... Oh, not those type of communication issues! Hi everyone- I'm brand new to the Forum and a first-time pool owner so please excuse any ignorance I have of these systems in figuring this all out!
A little background info: we just got our pool/spa combo and it contains a Pentair PSL4 Control System, a Pentair IntelliFlo VS pump, and a Pentair MasterTemp 400 Heater (converted to LP). These are running off of the Pentair Screenlogic Interface for remote/iOS app control.
The PSL4 is on AUTO Mode and I can only control it from the app- select pool or spa, change temperatures, pump speed, etc., unless I switch modes. The MasterTemp heater should be setup to be controlled similarly.
Here is an example of my issue given the Pool/Spa temp is at 70 degrees, and I want it to go to 80 degrees. If I activate the respective valve and set the temperature to 80, via the app, everything kicks on and heating begins. These settings are displayed on the PSL4 display screen. After some time, I look at the app and it shows the heater is still running and the temp is currently at 74. I go outside and notice the heater is not running. I notice the display on the heater shows 74 degrees. If I then manually increase the temp to 80 on the Heater, it kicks on again and will heat to 80. The stumper is although the PSL4 display shows it is set for 80, the heater was apparently only set to 74, and would not go past that, eventhough it was set for that on the PSL4 and on the app.
That's where it seems the communication issue lies... am I on the right track here, or am I missing something obvious?
Thanks for any assistance!!
A little background info: we just got our pool/spa combo and it contains a Pentair PSL4 Control System, a Pentair IntelliFlo VS pump, and a Pentair MasterTemp 400 Heater (converted to LP). These are running off of the Pentair Screenlogic Interface for remote/iOS app control.
The PSL4 is on AUTO Mode and I can only control it from the app- select pool or spa, change temperatures, pump speed, etc., unless I switch modes. The MasterTemp heater should be setup to be controlled similarly.
Here is an example of my issue given the Pool/Spa temp is at 70 degrees, and I want it to go to 80 degrees. If I activate the respective valve and set the temperature to 80, via the app, everything kicks on and heating begins. These settings are displayed on the PSL4 display screen. After some time, I look at the app and it shows the heater is still running and the temp is currently at 74. I go outside and notice the heater is not running. I notice the display on the heater shows 74 degrees. If I then manually increase the temp to 80 on the Heater, it kicks on again and will heat to 80. The stumper is although the PSL4 display shows it is set for 80, the heater was apparently only set to 74, and would not go past that, eventhough it was set for that on the PSL4 and on the app.
That's where it seems the communication issue lies... am I on the right track here, or am I missing something obvious?
Thanks for any assistance!!
