Pentair MasterTemp 400 Throwing Several Alerts

KevMo

Gold Supporter
Jul 26, 2022
199
Montgomery, TX
Pool Size
27500
Surface
Plaster
Chlorine
Liquid Chlorine
I have a year-old Pentair MasterTemp 400 that has started displaying several alerts. Overall it heats well and if it I hadn't noticed the alerts I would not have thought anything was wrong with its performance.

My heater is connected to my IntelliCenter via an RS485 cable. I got the following alerts in the Pentair Home App while heating my spa a few days ago. They occurred well after the spa had reached its target temperature of 94F.

A Weak Flame Alarm alert and Air Flow Fault Alarm alert occurred in the same minute. Both say: CAUTION: Contact your dealer or factory technician before attempting to troubleshoot.

I don't know if this is related but sometimes I get the following message sometimes hours after the heater has been turned off and returned to Pool mode: Flame No Call For Heat Alarm.
 
If the heater is working fine then ignore the alerts.

Previous versions of the heater did not give alerts and they worked fine for years. Pentair changed to the messages and the alerts are too sensitive to minor faults that the heater retries and self corrects.
 
  • Like
Reactions: KevMo
Thread Status
Hello , This thread has been inactive for over 60 days. New postings here are unlikely to be seen or responded to by other members. For better visibility, consider Starting A New Thread.