Pentair intellicenter won't connect to wifi

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marypatv

Active member
Jan 7, 2024
25
Chico, Ca
Pool Size
20000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
Hi all,

My pentair intellicenter app stopped connecting to my intellicenter panel. I went out to the panel to reconnect my wifi. The intellicenter panel will not connect to the wifi device. When trying to find a network it just keeps spinning and won't come up with any networks to connect to. I have rebooted and reset the panel. I checked my router and it's working fine. I have a guest network also that is only set on 2.4 ghz but the panel cannot connect to anything. It's like the wifi device it uses to connect to my wifi stopped working. Any advice?
 
Do you have the Engenius WiFI antenna or the 900 MHZ wireless link?

Show us a picture of the outside antenna.

Did you try rebooting the IntelliCenter? Power it fully down, wait a few minutes, and power it back up.

Pentair Automation Systems - Further Reading

www.troublefreepool.com www.troublefreepool.com
 

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That is the 900MHZ wireless link that does NOT use WiFI. Ignore all WiFI settings in the IntelliCenter. They do not apply to you.
 
Go out to your panel and press Internet Connection Test and show me the results…

image-jpg.607418
 

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SETTINGS -> ADVANCED SYSTEM CONFIGURATION -> SYSTEM

What does it say for Versin by System Information?
 
marypatv said:
View attachment 639270
Click to expand...
Why do you have a fixed IP address and not using DHCP?

That default gateway address does not look correct but I know nothing about how your home network is setup.

Usually the gateway address is within the subnet range of the IP address.
 
Do you reboot the panel after changing the network settings?
 
When did the connection to your IntelliCenter last work?

What changes have been made to your IntelliCenter or home network since then?
 

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