Pentair intellibright white LED - 1 out of 8 not working

[johnmastraci]

I have 8 lights, 1 off then is barely lit. The other 7 are fine. 3 year old pool. Pics of the wiring are below. They are wired into a smart switch zwave which has been great. I reset it- no fix. I’d try changing the switch but not sure it’s the switch when 7 out of 8 work.

Any thoughts? Do I just have to replace the one light?

Thanks!

 

[ajw22]

All you can do is replace the light engine in the IntelliBrite or replace the light. Neither is cheap.

 

[johnmastraci]

Thanks. I’ll have to figure out exactly which LED I have. They are pretty small, smaller than the palm of my hand.

 

[ajw22]

Thanks. I’ll have to figure out exactly which LED I have. They are pretty small, smaller than the palm of my hand.

You said you had IntelliBrite but that sounds like MicroBrite.

MicroBrite lights have no serviceable parts.

 

[johnmastraci]

Looking through my paperwork, they might actually be glo brite

 

[ajw22]

Globrites are not serviceable either. Your only option is replacement.

 

[johnmastraci]

Thanks!!! I have 8 of them…ugh! Do I replace with glo brite, or something different?

 

[ajw22]

@mknauss has been watching the Globrite replacement alternatives.

 

[mknauss]

With 8 lights, you can either change them as they fail, but if you use other than Globrites, the color sequences, brightness, etc will not be the same for each one. You have nearly $5000 worth of lights. At 3 years, all will fail soon.
Some have used Florida Sunseeker lights as replacements. They use a silicone ring to retain the unit in the Globrite receptacle. Pentair Microbrites also will fit using a similar silicone ring. No reports on if those have longer life.

 

[johnmastraci]

Thank you - what a disaster! Maybe I'll call Pentair and complain. Or my pool builder. They both threw me under the bus with 8 of those lights.

 

[ajw22]

When were the lights installed?

You may have a 3 year warranty if your Pool Builder properly registered your Pentair bundle warranty.

Pool Product Warranty Information

Whether you are planning a pool party for friends and family or prefer the serene sensation of a calm pool, Pentair has the pool and spa solutions just for you.

www.pentair.com

 

[johnmastraci]

It was finished June 2020

 

[ajw22]

It was finished June 2020

Move quickly and put in a warranty claim.

Hopefully your Builder registered you for the 3 year extended warranty bundle.

 

[johnmastraci]

Move quickly and put in a warranty claim.

Hopefully your Builder registered you for the 3 year extended warranty bundle.

Unfortunately I have globrites. Don’t know if these are warranties for the 3 years.

 

[ajw22]

Unfortunately I have globrites. Don’t know if these are warranties for the 3 years.

Any Pentair LED light will be covered if the bundle was properly registered.

 

[johnmastraci]

Here’s my light. Hard to tell what it is

 

[mknauss]

That is the Globrite.
Did they leave you the tool to remove them?

 

[johnmastraci]

That is the Globrite.
Did they leave you the tool to remove them?

Did not leave me a tool

 

[mknauss]

Every one of the lights had a tool in the box. Amazing.
If you buy a Globrite to replace it, it will come with a tool. otherwise you have to use two screwdrivers or needle nose pliers to engage the notches and turn the light to release it.

 

[johnmastraci]

Pentair is covering under warranty. Pool builder will be replacing. Thx for all the help