Pentair IC40 errors every 12 hours

Poolmama!

Silver Supporter
Feb 20, 2019
85
Dallas, Tx
Hi Poolmama!
The only way to stop the pump from running in SERVICE mode is to turn off the pump Manual Circuit Control using its designated button in the Service Mode Menu.
But let's not worry too much about that because service mode is not the normal way that the IntelliCenter should operate.
I saw your question in PM and will respond to you there regarding how to setup the pump for NORMAL AUTO operation.
You should never really need to be in SERVICE MODE for normal operation.
r.
It was really a concern by the pool guy. We won't be using him (it was only during the 10 day start up+salt at 28 days that he was here), but in the event of repair or if we'd be out of town for an extended time, he said that's all they use for the pools they maintain. They aren't going to keep the log in info for 100+ pools they service in order to use the automation systems. I figured before we sign off on the pool as 'done' and make our final payment, we should be sure everything works as it should even if it's a feature that won't be used much.
 

MyAZPool

Gold Supporter
Jul 3, 2018
980
Arizona
It was really a concern by the pool guy. We won't be using him (it was only during the 10 day start up+salt at 28 days that he was here), but in the event of repair or if we'd be out of town for an extended time, he said that's all they use for the pools they maintain. They aren't going to keep the log in info for 100+ pools they service in order to use the automation systems. I figured before we sign off on the pool as 'done' and make our final payment, we should be sure everything works as it should even if it's a feature that won't be used much.
I gotcha and I totally understand. It happens.
But he should know that the IntelliCenter can stay in auto mode. In fact, he can manage your system by remoting into it, if you allow for that permission on your Web-Client.
The IntelliCenter is still so new that some of the service folks are not sure of what they are doing. They should try doing some "homework" first before they try setting up in the field. The good one's actually do that or go to sponsored technical training.
I sent you a PM, so we can proceed to get your system back into auto mode and get some basic setups accomplished.
r.