Hello. I have a Pentair Easy Touch system that is having issues with the clock. Basically, it will not advance the time from the time I set it. It just stays at that time. I have tried setting it numerous times and shut down power at the breaker. Interestingly, the clock did seem to advance when the power was off and I restart it. But they it will not advance once turned on again. As a result, it will not follow any schedules. I have searched this forum for other people having the same issue and there were two threads, but neither had a resolution before the threads were closed. Really hoping for some direction. The system is about 10 years old but I’d like to be able to salvage it.
Pentair Easy Touch Clock Problem
- Thread starter ChadJ
- Start date
- May 3, 2014
- 59,128
- Pool Size
- 6000
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Easytouch battery?
Hi all, We had a power outage when the atmospheric river hit the SF bay area two weeks ago. Since then I noticed that the pump was running in odd hours. I checked it out today and the time is seriously off. I first power cycled easytouch and then updated the time settings using slconfig on an...
www.troublefreepool.com
Thank you for the suggestion. I replaced the battery but the issue is still present.
- May 3, 2014
- 59,128
- Pool Size
- 6000
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Any other ideas on what may solve this? For some added context, when the power is cut to the system, the clock keeps time. When power is restored, it stalls again at whatever time the power came on. That’s the only way I’ve seen the clock advance since this started a couple weeks ago. I’ve also noticed that when I hit the mode button to go from Auto to Manual, the pump and other accessories shut off, like it should in manual mode, but the display continues to say it is in Auto. Hit the button again and it behaves as it would it Time Out mode. Hit the button once more, which would restore it to Auto, and the system comes back into Auto mode. But the display never changes throughout the sequence. Hope this helps generate some additional ideas.
-Chad
-Chad
- May 3, 2014
- 59,128
- Pool Size
- 6000
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Chad,
I have never seen this problem, so I'm not going to be of any help at all.
Let's try Tom again. Calling @ogdento
Sorry,
Jim R.
I have never seen this problem, so I'm not going to be of any help at all.
Let's try Tom again. Calling @ogdento
Sorry,
Jim R.
Hey Chad what firmware version is your board running? you can find it if you go to Menu > Diagnostics > Software Rev.
hmm, i forgot the latest firmware file on pentair's site doesn't have the release notes... without the latest firmware, the intellitouch can't set dates past 2020 so i was trying to see if the easytouch had a similar problem
As an update, but not necessarily a solution, the clock has suddenly begun advancing again today and, hence, the pool is following the schedule. I noticed a few days ago that the time had changed by 2 minutes so I was intrigued. The. Today it showed a time several hours later that the time it was stuck in and was advancing by the minute… as a clock should. I’ve done nothing to it, so the (temporary?) fix is totally random. I will report back when/if it locks on a time again so others who experience the same can benefit. I appreciate everyone’s thoughts and comments on the troubleshooting thus far.