OmniLogic app won’t change pool temp

[Kgarg]

Hi, I’m having an issue with my Hayward heater not being controlled by the OmniLogic app. I can turn on pump, lights, even turn on and off heater via app but if I change temp it doesn’t change. I have to go out to the actually heater and move it up or down.
A few weeks ago we opened our pool and heater didn’t work on app. My builder told my husband to go out and had him hit buttons on the heater itself and we were able to get heat going so I know he did some kind of bypass but now we don’t know how to reconnect it. I’ve googled and can’t seem to find the right help.

 

[ajw22]

Welcome to TFP.

Your heater needs to display bO on its panel to be in bypass mode to be remotely controlled by your app.

To put your heater in bypass you:

1. Press the Mode button to place the heater in Standby Mode
2. Hold the Down Arrow and Mode buttons simultaneously for 3 seconds for Bypass operation. “bO” will be displayed on the screen.
3. Heater must then be in the Spa or Pool Mode for operation. The heater will fire when instructed by the external control.

To remove your heater from bypass mode you:

1. Press and hold the DOWN key and
2. Then press and hold the MODE key
3. Hold down both keys for 3 seconds until the indication ‘‘bO’’ is removed from the display.