Hey all,
First time poster and been lurking for a year, lots of great people and help here so thanks to everyone who has posted in the past for the threads I have used!
I grew up with a above ground Kayak pool and did a lot of the filter maintenance stuff for my Dad. Now with an in-ground, gravity works differently and I am not entire sure if what I am experiencing is normal or not. I don't trust the pool company in the slightest right now to tell me the truth, to which you will see why below.
Pool info:
Pic of the setup below. Ignore the horrid wiring job the company did, I will be cleaning that all up soon myself. My inner IT guy cable OCD is driving me insane.
A quick background on this nightmare. This pool install started May of 2017 and was completed November 2017. Yes, it took 6 months to finish. As the pool company was installing the steel walls, I noted to them it looked a little high. They told me it was fine and continued, it turned out to be that they dug it 15" too high and the pool was going to have a 30" retaining wall off the back. The city denied the permit and we were at a stand still. A shot of my above ground "in-ground" pool.
After going back and forth with the city, pool company, and my lawyer. The pool company ending up having to dig out a nearly completed pool and start over. After the install was completed, I ended up having to troubleshoot an issue with the heater, the pumps connection to Omnilogic panel, and now this leak issue. Needless to say they don't like me and now you can see why I don't trust them. Ever wonder what it looks like to dig up a brand new, completed pool?
On to the problem!
Air leaks in the filter system. One I found as a bad fitting after their first attempt at installing the Sense and Dispense, they replummbed it and now all is well. The second item, the one I have concern with, may or many not be an issue and I am hoping all of you here can tell if it is or not. When the filter turns off, you hear this gurgling noise in the video at the top of the filter tank and it continues for ~10-15 mins but does eventually stop. The basket itself stays filled with water and the air does not leak down to that point.
[url]http://www.silvagi.com/pool/leaknoise.m4v
[/URL]
Once you turn the pump on, you hear the snap crackle and pop of air moving through the system which does eventually work its way out. As I understand it, this should not be happening. Air should not enter this system unless I pop the filter basket lid or change the value at the top of the filter tank. What makes this worse is I have a neighbor who is calling our association, the police, and the city on a regular basis because the pump is too loud. Which I went to the point of buying a decibel meter to prove it is 2-3dB over ambient. The snapping and crackling noise is just one more noise complaint I am trying to manage in this continued nightmare.
As I said, can't trust the pool company 100% as I am still holding back money until this problem and others are solved.
Thanks all for your input!
First time poster and been lurking for a year, lots of great people and help here so thanks to everyone who has posted in the past for the threads I have used!
I grew up with a above ground Kayak pool and did a lot of the filter maintenance stuff for my Dad. Now with an in-ground, gravity works differently and I am not entire sure if what I am experiencing is normal or not. I don't trust the pool company in the slightest right now to tell me the truth, to which you will see why below.
Pool info:
- In-ground, vinyl liner
- ~20,000 gallons
- Hayward Omni-logic with Sense and Dispense (Acid)
- Hayward S244T Sand filter with Model SP23520VSP Pump
- Hayward 200,000 BTU heater and T-15 Salt Cell
Pic of the setup below. Ignore the horrid wiring job the company did, I will be cleaning that all up soon myself. My inner IT guy cable OCD is driving me insane.
A quick background on this nightmare. This pool install started May of 2017 and was completed November 2017. Yes, it took 6 months to finish. As the pool company was installing the steel walls, I noted to them it looked a little high. They told me it was fine and continued, it turned out to be that they dug it 15" too high and the pool was going to have a 30" retaining wall off the back. The city denied the permit and we were at a stand still. A shot of my above ground "in-ground" pool.
After going back and forth with the city, pool company, and my lawyer. The pool company ending up having to dig out a nearly completed pool and start over. After the install was completed, I ended up having to troubleshoot an issue with the heater, the pumps connection to Omnilogic panel, and now this leak issue. Needless to say they don't like me and now you can see why I don't trust them. Ever wonder what it looks like to dig up a brand new, completed pool?
On to the problem!
Air leaks in the filter system. One I found as a bad fitting after their first attempt at installing the Sense and Dispense, they replummbed it and now all is well. The second item, the one I have concern with, may or many not be an issue and I am hoping all of you here can tell if it is or not. When the filter turns off, you hear this gurgling noise in the video at the top of the filter tank and it continues for ~10-15 mins but does eventually stop. The basket itself stays filled with water and the air does not leak down to that point.
[url]http://www.silvagi.com/pool/leaknoise.m4v
[/URL]
Once you turn the pump on, you hear the snap crackle and pop of air moving through the system which does eventually work its way out. As I understand it, this should not be happening. Air should not enter this system unless I pop the filter basket lid or change the value at the top of the filter tank. What makes this worse is I have a neighbor who is calling our association, the police, and the city on a regular basis because the pump is too loud. Which I went to the point of buying a decibel meter to prove it is 2-3dB over ambient. The snapping and crackling noise is just one more noise complaint I am trying to manage in this continued nightmare.
As I said, can't trust the pool company 100% as I am still holding back money until this problem and others are solved.
Thanks all for your input!
The bad part is you TOLD them about it being too high!!! gurrrrrrr just listen and think people and life would be oh so much easier!!!! I am SO glad it got fixed.........dug up an installed pool.......they lost their butt on this one I bet.
thank you for trying to fix it for him
Then call the dog shelter back and take the dogs back the next morning, then ask him if he can still hear the pump or is it better w the yap yap's there? He'll never mention the pump again... 
