New V-Green 165 Pump not stopping when button pressed.

[ballyscanlon]

Installed this last month (my first pump replacement as a pool owner. Worked fine for what i guess was 1-2 weeks. For those unfamiliar, you need to stop the motor with the 'stop' button to program or adjust the pump schedule. This i was able to do early on. Now the stop button does nothing. I press it, i hold it. Nothing. Anyone experience this?

I did find this on the web (from a different suppliers website).

Variable speed VGreen 165 motor stop button

Hi I recently purchased a vgreen 165 variable speed motor. It is working fine, but doesn’t stop when i press the stop button. Am I missing something? Should the motor be stopping when i press the button? Thank you

www.inyopools.com

Wanted to ask around before i reach out to my supplier.

Thanks

 

[1poolman1]

Installed this last month (my first pump replacement as a pool owner. Worked fine for what i guess was 1-2 weeks. For those unfamiliar, you need to stop the motor with the 'stop' button to program or adjust the pump schedule. This i was able to do early on. Now the stop button does nothing. I press it, i hold it. Nothing. Anyone experience this?

I did find this on the web (from a different suppliers website).

Variable speed VGreen 165 motor stop button

Hi I recently purchased a vgreen 165 variable speed motor. It is working fine, but doesn’t stop when i press the stop button. Am I missing something? Should the motor be stopping when i press the button? Thank you

www.inyopools.com

Wanted to ask around before i reach out to my supplier.

Thanks

Don't wait to ask for a warranty. Those motors are no longer made.

 

[ballyscanlon]

Don't wait to ask for a warranty. Those motors are no longer made.

Thanks. Quick followup question. Who di i go to for the warranty claim? the manufacturer, or the place i bought it?

Thanks

 

[1poolman1]

Thanks. Quick followup question. Who di i go to for the warranty claim? the manufacturer, or the place i bought it?

Thanks

Where you bought it is where I would start. They should be able to handle a warranty issue. Hopefully it was a local business, but many of the online companies are very good at handling warranty claims.

 

[Am23r1]

Same pump and the same issues here. Bought the house with the pump motor already installed. I've seen the videos of the settings. When I press the buttons for each designated setting nothing happens, the button just stays green and the motor runs.

OP did you figure out the issue?