New Raypak heater - ignition failure

hg901

Member
Apr 7, 2020
16
Memphis
I got my new pool heater installed. Plumber did the gas and plumbing, and then had the HVAC guy do the venting. I connected it to 120V, and everything looks like it is working fine from electrical, but it never ignites.

I keep getting the error "Ignition Failure no Pilot"

I know that it is trying because I hear it buzzing as if it were trying to light the pilot. I am stumped. Plumber is stumped. Manual seems useless.

It's the RayPak 267K Low Nox digital heater

Any suggestions on how we can get this working or what I can check?
 
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