New Pentair Mastertemp 200 leaking

Rgp

0
Jul 31, 2018
10
Ottawa, ON
Pool Size
7470
Surface
Fiberglass
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-20
Hi,

I just had a new pentair mastertemp 200 installed a week ago and it is leaking, it is also making a bubbly noise. Both the leak and the noise can be seen on this video

Any idea why a brand new heater is having this issue and can this be fixed by tightening some bolts or should I be inquiring for a replacement ?

Thanks,
Roberto
 
Welcome to TFP.

I would put in a warranty claim. No water should be leaking from that area.
 
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Reactions: JoyfulNoise
Thanks for the reply. I am reaching out to the pool installer to get the unit warranted.

Sorry for the lack of introduction on my first post. First time pool owner here, have been reading this forum for a while and it has been a great resource.
 
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