6 weeks ago, I had professionally installed a new Pentair 011056 IntelliFlo VSF to replace an old Hayward Superpump. The new unit ties into an existing EasyTouch 8/4. Prior to installation, I confirmed with both my local pool company (who did the install) and Pentair (published on their website in specs) that this unit would work with my existing EasyTouch. The pump has been installed and works fine when configured as a VS pump in the EasyTouch. When switching the configuration to be a VF, the unit allows the configuration to be entered (pool size, desired # of turns, etc) but it never turns on. We have tried with both schedules and without. The installer got back to me with a text that read "Pentair said it cannot be set up as a VF with your system". I have tried to get in touch for further information but have not been successful. I submitted the question directly to Pentair on their website but they have also not responded. I primarily want to use the pump as a VF. If I only wanted to use VS mode, I would have purchased a cheaper VS only pump. I have scoured the internet and have found information on how to configure which confirms the configuration is correct but no troubleshooting information on why this isn't working. I would love to hear any ideas that anybody has. I think worst case scenario that I can put the EasyTouch in service mode and then just run the pump in VF mode from its stand alone control panel. This does, however, prohibit the use of the heater and lights which are controlled by the Easy Touch and maybe the chlorine generator (not sure if this would run by default just having the pump on and power to the SCG). Thank you.