New Pentair 011055 shipped with wrong drive (353251)

[EricAZ]

I recently ordered a new Pentair 011055 pump and it appears to have been delivered with the wrong drive installed. I was looking to see how to flip the display and found that the connection between the drive and motor was not mated and could not possibly connect due to the shape and position of the connectors.

The box had writing in black marker that said “complete pump no drive” and “no drive”. I’m guessing that someone used the drive that originally came with the motor and then replaced it with the wrong one. The P/N on the drive is 353251.

I was hoping that I am completely wrong and someone here can straighten me out. Unfortunately I didn’t discover this until removing the old pump and cutting some plumbing. At the moment I am without any circulation.

 

[Jimrahbe]

Eric,

Where did you buy it???

Jim R.

 

[EricAZ]

ezpoolsupply.com

The phone number is local (Mesa, AZ) but goes to an individuals voice mail. No response yet but I did just leave a message.

 

[mknauss]

Keep adding liquid chlorine each day and use your brush to move it around while you wait for your pump issue to be resolved.

 

[kadavis]

Pump motor was manufactured in 2016, and the drive is from 2017. Someone is playing around mixing and matching older parts.

 

[JamesW]

You should send it back and get a refund. The seller is not acting in good faith. Probably junk parts that have already been replaced under warranty.

 

[EricAZ]

The company called back today. They have a new 011056 that they will swap out tomorrow morning (local company). I recall Jimrahbe had a preference for the 011055 because he did not find the "by flow" feature useful. Other than that, are the pumps pretty much equivalent? I would like to get this installed sooner rather than later and I have seen several references that suggest the 011056 supersedes the 010055 anyway. Thanks for any insight.

 

[Jimrahbe]

I recall Jimrahbe had a preference for the 011055 because he did not find the "by flow" feature useful.

I'm not at all sure what I said.... But the 011055 is just a VS pump while the 011056 is a VSF or VS and/or VF. I would not pay extra for the VF... but the pump is the newer model and if it is the same price it is a deal.

I still see zero reason to have a VF pump. Maybe you will.. I am pretty sure that you can set the pump up as all VS or all VF or a combination of each.. Maybe you will find something that works better using the VF option. If you do let us know what that might be.

To be up front and honest, I have never used a VF pump.. But I did read through the manual and quickly decided I was not near smart enough to use one..

Thanks,

Jim R.

 

[EricAZ]

Thanks for additional info. I don't remember the exact comment but I thought there might be concern about additional stuff (flow sensor?) that just was something else to break. I appreciate everybody's feedback and look forward to getting my pool back online soon.

 

[JamesW]

There are no additional sensors. It's just software that calculates the flow and pressure from the power usage and rpm.

In my opinion, it's probably not super accurate across the full range.