They installed our Vinyl inground pool about a month ago and we just started using it. We went with the most reputable builder in our area since we are clueless about pools and wanted to make sure it's done properly, however, we are starting to wonder if the issues we are seeing are part of the vinyl pool norm or not. It's a 21 X 40 Mountain Pond, 3-6 feet, Ultraseam 27 mil, Vermiculite/ concrete pool bottom, Graphex polymer wall system, aluminum bullnose coping, with salt water. Here is a list of issues we have noticed the first week:
1- The floor has dips throughout the pool, some as large as a foot wide and as deep as probably 6 inches, although it's obviously hard to measure.
2- The wedge liner lock continues to come out and we have to push it back in.
3- Before, during and after the installation we expressed concerns about red clay soil and high water table in the area. They assured us that it's not an issue. We had underground water at 6 feet and they put in a pipe at 7 feet and pumped out the water until the installation was done. Now we only have a pipe to dewater. We have had lots of rain and noticed the soil is still wet two days later and water is still in the pipe. There is no pump. We do have french drains in the area but I'm honestly not sure how effective they are since our soil stays wet.
4- I noted sharp edges where pieces of vinyl meet throughout the pool. Is this normal? I'm afraid of the cleaner getting stuck.
The PB feels everything is normal and that he's done with the project. Maybe we are overreacting and came in with the wrong expectations but instead of enjoying the pool, I feel anxiety every time I step into the pool. I don't even know what questions to ask.
Thank you for your help!
1- The floor has dips throughout the pool, some as large as a foot wide and as deep as probably 6 inches, although it's obviously hard to measure.
2- The wedge liner lock continues to come out and we have to push it back in.
3- Before, during and after the installation we expressed concerns about red clay soil and high water table in the area. They assured us that it's not an issue. We had underground water at 6 feet and they put in a pipe at 7 feet and pumped out the water until the installation was done. Now we only have a pipe to dewater. We have had lots of rain and noticed the soil is still wet two days later and water is still in the pipe. There is no pump. We do have french drains in the area but I'm honestly not sure how effective they are since our soil stays wet.
4- I noted sharp edges where pieces of vinyl meet throughout the pool. Is this normal? I'm afraid of the cleaner getting stuck.
The PB feels everything is normal and that he's done with the project. Maybe we are overreacting and came in with the wrong expectations but instead of enjoying the pool, I feel anxiety every time I step into the pool. I don't even know what questions to ask.
Thank you for your help!