New Hayward gas heater leaks while heating

[Cole johnstone]

Brand new, only leaks like this when heating. Any thoughts?

 

[1poolman1]

If it is new, it sounds like a warranty issue.

 

[pbc]

Brand new, only leaks like this when heating. Any thoughts?
View attachment 452145

Are you sure it only does it while heating? Have you run the pump for a good hour or so without the heater going?

Originally I thought mine was also only when it was heating, then realized it was the heat exchanger leaking (since that's the only thing that would be leaking inside the heater).

But mine was ~4 years old.

 

[Cole johnstone]

If it is new, it sounds like a warranty issue.

That’s not normal, like some kind of condensing unit, right?

 

[1poolman1]

That’s not normal, like some kind of condensing unit, right?

If it only happens when the heater is "on," it is likely condensation. That shouldn't happen with a new heater. The condensation issue with pool heaters was solved years ago. Warranty.