I'm not an easy customer to make happy...actually that's not true. Do what you say you will do, and do it like you have to live with it (like it's your house) and all is just fine. In all seriousness, I'm not a jerk to anyone, but I expect a good job and attention to details. These guys have went above and beyond, and never made me feel like I was being too picky. My wife on the other hand, she's told me to lay off a few times.