I have a pool guy giving me the run around, and need some help!
On 6/30, we had a party for my sons birthday. 60 kids were in and out of the pool. My liner is two years old, sand not changed since we moved in ~4 Years ago. Before that, who knows when it was changed.
We have always had an easy time , shocking weekly, putting in 4 tablets each week. My pool store told me to cutback on chlorine, from 4 tablets to two per week (my chlorinator adjuster was broken, so it would not regulate.
Then...we had the party, some pretty hard rains, the chlorine got too low, and now we have a green dust on the bottom of the pool. I put shock directly into the skimmer to blast any algea out, and this might have been a mistake, perhaps that caused the green dust to go to the pool and spread... I am not very knowledgable in pool chemistry, so looking for some help here.
The pool store hates my zodiac baracuda vacuum, and told me to keep it out of the water, but to manually vacuum to waste, which we started today, as water levels permit, then we fill and repeat. So, I called the dealer who installed the new liner, and he told me, if your pool is green, you have a chemical problem. He described it as more of a chemical residue than an algae. This guy, Johnny, very nice, also told me that chemical residue is so small, the sand, DE, or any filter will not catch it, and it goes back into the pool. Is that true of filters with new sand too?
I have attached two pictures, one of the most recent chemical readings by my store, and a picture of the pool.
I know I need to change the sand, my pool store guy wants to wait untill winter, so I am calling a different guy. My pool store guy sent two guys out to vacuum today, and sent them away saying they cant vacuum untill they can see the bottom of the pool. By the way, I replaced the broken Chlorinator today, as it sprung a leak.
Thanks for any advice!
On 6/30, we had a party for my sons birthday. 60 kids were in and out of the pool. My liner is two years old, sand not changed since we moved in ~4 Years ago. Before that, who knows when it was changed.
We have always had an easy time , shocking weekly, putting in 4 tablets each week. My pool store told me to cutback on chlorine, from 4 tablets to two per week (my chlorinator adjuster was broken, so it would not regulate.
Then...we had the party, some pretty hard rains, the chlorine got too low, and now we have a green dust on the bottom of the pool. I put shock directly into the skimmer to blast any algea out, and this might have been a mistake, perhaps that caused the green dust to go to the pool and spread... I am not very knowledgable in pool chemistry, so looking for some help here.
The pool store hates my zodiac baracuda vacuum, and told me to keep it out of the water, but to manually vacuum to waste, which we started today, as water levels permit, then we fill and repeat. So, I called the dealer who installed the new liner, and he told me, if your pool is green, you have a chemical problem. He described it as more of a chemical residue than an algae. This guy, Johnny, very nice, also told me that chemical residue is so small, the sand, DE, or any filter will not catch it, and it goes back into the pool. Is that true of filters with new sand too?
I have attached two pictures, one of the most recent chemical readings by my store, and a picture of the pool.
I know I need to change the sand, my pool store guy wants to wait untill winter, so I am calling a different guy. My pool store guy sent two guys out to vacuum today, and sent them away saying they cant vacuum untill they can see the bottom of the pool. By the way, I replaced the broken Chlorinator today, as it sprung a leak.
Thanks for any advice!