Nautilus CC Cleaner Plus. Lasted 18 months before the power cord from the box to the robot broke. Have to ship it back for warranty repair - $130 for shipping! Time to find a new brand.
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Every 2-3 days but can depend on how much debris is in the pool. And this is the second cord I have had fail. First one made it 3 years (and I had to buy an entirely new unit due to parts being out of stock).How often did you remove the dolphin and untangle the cord?
I tried to get Maytronics to just ship me the part and they would not do it. It's an easy fix, but they said I had to send it in or take to a authorized retailer. Called three places and they all said it's a month before they can get the part and they would charge me labor.GMTK,
I understand how you feel, but that is a very odd failure.. I don't believe that we have seen that before.
Having to pay return shipping, even for a warranty repair is a pretty standard thing, unless it failed right out the box.
Thanks,
Jim R.
Weird, I’ve got the same one. I’ll have to look for when I bought it but it’s been a couple years for sure.Nautilus CC Cleaner Plus. Lasted 18 months before the power cord from the box to the robot broke. Have to ship it back for warranty repair - $130 for shipping! Time to find a new brand.
Awesome site, thank for this.Go on pirateship.com & get shipping quotes for all the carriers.
I use them often- an account is free
Just used this site to ship my robot back. $39 via UPS. Lady at my UPS store looked surprised when I showed up with a sticker on the box.... I understand needing to make money, but $100 off of one package is a little nuts. Thanks again for the site link.Go on pirateship.com & get shipping quotes for all the carriers.
I use them often- an account is free
I really like pirateship- I use it for ebay often since you can import buyer’s info. I have shipped some really weirdly sized & heavy things that would have cost a fortune traditionallyJust used this site to ship my robot back. $39 via UPS. Lady at my UPS store looked surprised when I showed up with a sticker on the box.... I understand needing to make money, but $100 off of one package is a little nuts. Thanks again for the site link.
Now I wait for Maytronics to do their thing.
+1. And FAST. The Dyson was sitting on my porch fixed 5 or so days later when I got home from work.I wish maytronics would be like dyson- no box needed, no shipping cost under warranty, just bring it in to the ups store & scan your barcode. They take care of everything. The easiest warranty I have ever dealt with!
Mine was not only repaired but completely gone over, cleaned, & refurbished basically. They even replaced the little holder on the cord that had been missing it’s whole life! It took about 5-6 business days to get to florida, fixed & back to MS.+1. And FAST. The Dyson was sitting on my porch fixed 5 or so days later when I got home from work.