Leaking around window

Sunshyne

New member
Jul 2, 2019
2
Sioux City Iowa
I bought my pool last summer & had no problems. It started leaking around one of the windows last week. We used the locktight marine grade sealant inside & outside around the window. There was still a leak & now a couple inch rip in the liner next to the window. Drained below window, used two more tubes of the locktight, let it cure 24 hours, filled pool up again. Got up this morning & it did not hold....water is gushing out again. Has anyone had luck fixing this with something else?
 
Coleman/Bestway pool, I presume? Call the manufacturer, they'll most likely warranty it. I called mine in this evening. Even without the receipt, they're shipping me a new liner. I just uploaded a photo of the leak and a photo of the serial number next to the drain, they said to just narrow down the date as best I could. I took a screenshot of my Facebook post last year where I was setting it up and submitted that for a receipt.

(480)530-0500

Online warranty:
 
I bought my pool last summer & had no problems. It started leaking around one of the windows last week. We used the locktight marine grade sealant inside & outside around the window. There was still a leak & now a couple inch rip in the liner next to the window. Drained below window, used two more tubes of the locktight, let it cure 24 hours, filled pool up again. Got up this morning & it did not hold....water is gushing out again. Has anyone had luck fixing this with something else?
I have tried everything as well. This is just junk. They sent me a new liner last year after telling me the issue was fixed. It started leaking in May after we refilled it past the windows. Have got a total of 4 months use out of both liners. I called again this year and was told I have to cut the batch number off the pool and take a pic in order to file another claim. They need to take this piece of Crud off the market and refund every single person that has purchased this. I filed a claim with BBB yesterday.
 
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