Okay, so we opened first week of July. The month of June we were sick with covid, my mom almost died. My pool was green. I took the water to a pool store to check it and they told me hardness plus would help adjust the water balance then shock with four bags of power powder plus. I asked about green to clean method, they said nope this would work. I called another store in my area, same chain, they said is your pool green I said yes, he said green to clean. So I called a manager explained my predicament, he gave me the treatment plan free. Four days of steps and nothing changed. Following week same thing nothing. Here I am three weeks in and I can see the bottom but it's cloudy, milky and if you look at the shade of the word forum to the left of this box, that's the color of the water. I went back to the store yesterday they checked nitrates, said it was high, so shock it. I shocked it again. I've put over the course of three weeks now12-15 bags of shock. I was told a couple times I had a chlorine lock, lots of total chlorine and free chlorine but the free chlorine wasn't being used. I don't know what to do, short of emptying my pool and I'm afraid I'll lose my liner. Sometimes emptying the liner it can shrink. Anyway I don't know what to do. We haven't been able to use the pool. This year in spring I did have a caterpillar called a canker caterpillar that ate every leaf on the bushes and tress in my yard. I kept finding them all over the side of the house, and my son said you did a terrible job on the bushes I said I haven't trimmed them. They ate every leaf and started on my trees. Could that be my trouble, I'm finding pumpkin seed like pods stuck to my pool and some type of (it looks tadpoleish like) fuzzy stuff debris that these pods are attached to in my pool. Almost like a nest. We've gotten loads of it out of the pool. I don't know what to do. It looks like the debris is gone but the color of the water is the same. Please help