Jandy Truclear that does not have the RS485 Port

reelredfish

Well-known member
May 19, 2021
84
DFW
Pool Size
30000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Jandy Truclear / Ei
So I have always wondered why I do not have this port on mine such as others that are pictured on here. My unit is only a few years old so ho can it be that I dont have this option? I would like to connect mine to my iaqualink but without the port not sure what can be done. Does the board inside still have the connection point on it?
 
Have you asked Jandy Support?

Show us what the bottom of yours looks like.
 
Was your Truclear system installed by a builder?

I wonder if you got a grey market unit that was intended to be sold in a different country.
 
The first models did not have RS-485.

You can look on the board to see if it has the connection.

What year is it?

If you remove the front, be super careful not to pull the ribbon cable that connects the front and back.

It is very short.
 

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Ok mine is the version that does not have the blue connection point. It was purchased in Nov. 2021 from an approved Jandy shop I recall they had to order it in cause they did not have in stock. Guess they got an old model that had been sitting around. This sucks as for I setup everything to work through the app.
 
  • Wow
Reactions: JamesW