I did try Jandy tech support, they could only advise me to try the reset button, or call the pool company.
James can you provide more detail on what you mean by "rewire and reconfigure the settings"?
You called for the web/remote access issues? They are usually pretty good about those calls.
Also are you seeing the actual Aqualink connected to your router, or is it an old connection that hasn't dropped out of your router's connection table yet?