So as the title says, I opened the pool this year and noticed some of the finish (pebbles) on my feet as I walked in the ledge. As I started brushing the surface of the pool and got over to the ledge, large amounts of "finish" started coming up...so I then vacuumed it all up and now have quite a bit of "particulate" that has come off of the ledge, and clearly a bunch of gunite is now exposed. This is only happening on the tanning ledge and nowhere else (yet). Pool and finish are only 3 years old, and I was told the CLI finish has a lifetime warranty by the pool builder, I now read on the CLI website it's only a 5 year warranty and only on the product...not any required installation.
So now the question is, any idea why it happened? And before I contact pool company (whom if you remember we had a rough go of it when we built our pool) should I expect them to fix this and honor their lifetime warranty claim (I haven't checked my contract and I doubt it really is a lifetime warranty)? I know you want a pic, so here is a couple:
Wow that was hard...darn Apple now takes photos in HEIC and this site doesn't support...so had to export to JPEG...crazy!
Anyway, as you can see it's pretty clearly peeling away, and I know the next question....Chemistry...here you go:
I didn't do a panel when I opened (never have) but here it is after it was cleaned and up to speed
FC - 6
PH - 7.5
TA - 70
CH - 300
CYA - 50
Salt - 3200 ppm
So any reason you can think of why this would be happening other than application error?
Thanks
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BTW, pool company warranty dept called back and warranty for plaster is 3 years...this opening marks my 4th year...go figure.
So, while the wife fights (I don't have the energy to deal with this terrible pool builder) I need to figure out how to address this. I'm guessing since it's just the ledge I can get the material and apply it (or pay someone to) as it's 144sqft I doubt its a fortune...but looking for input here as well.
Thanks
So now the question is, any idea why it happened? And before I contact pool company (whom if you remember we had a rough go of it when we built our pool) should I expect them to fix this and honor their lifetime warranty claim (I haven't checked my contract and I doubt it really is a lifetime warranty)? I know you want a pic, so here is a couple:
Wow that was hard...darn Apple now takes photos in HEIC and this site doesn't support...so had to export to JPEG...crazy!
Anyway, as you can see it's pretty clearly peeling away, and I know the next question....Chemistry...here you go:
I didn't do a panel when I opened (never have) but here it is after it was cleaned and up to speed
FC - 6
PH - 7.5
TA - 70
CH - 300
CYA - 50
Salt - 3200 ppm
So any reason you can think of why this would be happening other than application error?
Thanks
- - - Updated - - -
BTW, pool company warranty dept called back and warranty for plaster is 3 years...this opening marks my 4th year...go figure.
So, while the wife fights (I don't have the energy to deal with this terrible pool builder) I need to figure out how to address this. I'm guessing since it's just the ledge I can get the material and apply it (or pay someone to) as it's 144sqft I doubt its a fortune...but looking for input here as well.
Thanks
