In wall ladder leak help

mmesqc1578

Well-known member
Jul 3, 2020
111
Chicago, IL
Pool Size
26000
Surface
Vinyl
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
Our newly installed latham in wall ladder is leaking. See pic. The gasket at bottom of each corner is pinched. Please give suggestions on best method to fix long term. Thanks.
 

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Update: the installer put epoxy to help stop the leak. Does anyone have experience with how long this type of fix would hold up or if something better can be done?
 
Any thoughts are appreciated. I'm wondering if worth draining to that level to try to carefully slightly unscrew and adjust gasket.
 
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