My pool stored story isn't nearly as comical as a lot of these are. But I'll tell my story anyway. We stumbled across our pool last summer when someone in our neighborhood wanted to get rid of it because they were moving out of state and their parents were going to live in their house and wouldn't be able to maintain it. We jumped on the deal, sight unseen. The description she gave was nowhere near to what we found when we arrived. She needed it gone by the end of the day, but didn't start draining until the morning of. And how was she draining you might ask? With a sump pump? Nope. Using the garden hose attached to only ONE of the low down "main drain" on the AGP. I ended up renting a 60 gpm submersible pump with 100' of 2" hose for her. Got that sucker drained in an hour. This is where the first issue came up. When I took the pump to her, I got my first look at the pool. Holy moly. It was literally a swamp ecosystem, down to tadpoles and other small fish. I am not kidding. She had originally said she was going to clean it out, but decided not to because she didn't want to put bleach directly on the liner. (Nevermind all the tattoos on the bottom of the pool they had already caused). The smell was SO BAD. Anyway, being the gluttons for punishment we are, we went ahead and paid her the $250 and finished emptying, disassembling, loading up and moving it ourselves (wife and I).
Got it to the house and started cleaning it up. Mainly just cleaned the liner the best I could with brushes and mild detergent. I also opened the sand filter up. This was the time I literally almost lost my lunch. It was so full of absolute crud and smelled like literal sewer. I had to change the sand. Did so, but only with the amount that was in their other filter. Yes they had 2 filters. I guess they had been through SEVERAL pumps in the couple years they owned the pool. They kept "burning them up". They said it was because they had too small of an extension cord on the line. Though the extension was only 6'. I'll possibly give them that, but I think it was more likely because every spring their pool looked like this swamp and they just "pumped it through". Anyway, I was just below the "min" line for the sand level, but let it ride anyway.
Got the site level, got pavers, got it all setup, filled it up. Had a couple pinholes, which I patched with vinyl. (The pool hadn't been full since the prior year. And they didn't cover it for the winter [and had mature trees around it]). Went to town with CYA and LC. Scrubbing as often as I could. Got a manual vacuum and that helped. I started TFP method from the beginning. Well not 100% because I didn't have my own test kit. I hadn't done much reading yet on how terrible the pool stores were, so I figured their "computerized" tests were a little more accurate than my OTO tests and test strips. More on that shortly. Regardless, pool stayed crystal clear all season. I can't say TFP clear, because I wasn't 100% TFP (not testing on my own with a pro kit).
Then, in the fall, with the help of
@Newdude, I closed 'er down for the winter (I'm not used to closing pools down in the winter.. we usually had heaters on our pools and kept them open year round. And I never had an AGP, only IG).
Fast forward to this spring.. Opened just fine. Not much going on, except no CYA or FC. Learned I'll need to check more often and open earlier. And now thinking back, it was a little green (more yellow) when I took the cover off. Anyway, just getting the CYA back in it and getting the LC up cleared it right up (so I thought). I thought the stuff that kept accumulating along the bottom was pollen. Nope. Dead algae. Within about 3 weeks we had a full on algae infestation. Just in time for Memorial Day weekend. Nothing like starting your Memorial Day weekend than with a SLAM. But since I didn't have a good test kit, I had to guess as to what was 16-20 ppm based on OTO colors. Luckily I was pretty close once I did get my test kit in and looked at what color in the OTO was 16 (and subsequently 20 because I had estimated CYA at 40 and it was actually 50. Sidebar: Pool store had CYA at 55, 61 then 57. All within a week.) I kept adding at least 5ppm daily, if not more to get up to a "dark yellow" color in OTO until my kit, and even let the store test it a few more times before the last straw [more on that below]) arrived 7 days into the SLAM.
So, upon taking my samples to the pool store this year (upon open and then more often before I got my own test kit.. more to come), I learned something. I saw them doing the same tests by hand as you all have harped about doing. Nothing too fancy. Told you more on how I thought they were using some fancy tools earlier, so I was way off base. However, I did see them do a measurement with some electronics, which I assume was pH. Now I know. They don't do anything magical to give exact numbers. Their testing is the same as anyone else's and susceptible to the exact same mistakes as everyone else. Strike 1. That made me start thinking back on all my trips there. Every - single - time the trip went the same: "Hey guys. Here's my water.".... "Daniel..." "Yep?" "How's your water look?" "Crystal clear". "Good. That's great. Your numbers are looking really good. But you need X Y or Z. Usually "raise calcium", or lower pH, or increase pH, or some other magic potion. I think out of maybe a dozen trips, only once did they NOT recommend something. And I think that was only because A) they were busy or B) they figured I won't buy anything anyway. STRIKE 2. And Strike 3: They absolutely argued with me over and over about the Pristine Blue Algaecide. During this battle, they kept trying to sell it to me. I told them I don't want to put any copper in my pool at all. My wife has almost platinum blonde hair and if she even got the slightest hint of green in her hair, not only would their chance of every selling me anything again be gone, but so would the pool. They kept saying "But this is what you need to kill the algae". This "takes care of your problem". I pointed out several things to them I learned from the experts here at TFP and they kept saying the algaecide was the only way to go. That they have hundreds of clients that use it all the time and love it without any problems with green hair or stained equipment / plaster. They did not tell me about the sequestrant they likely sell those folks right after they sell them the blue, but alas, I don't care. When I finally refused to buy the algaecide, they switched to, "But you also need calcium. You're low at 100. You need to get that up or you're going to see foaming." I told them I didn't really want that either, but then researched it and found even if I were to need it eventually (doubtful), they had the cheapest around at $14 for an 8lb bag. In Oklahoma, we don't have de-icer available year round. So that wasn't too bad and I figured it would be my "farewell" donation to them. It was when they were arguing with me that I decided I would never step foot back in there again. I paid my $15 after tax and walked out the door, letting them know I'll never be back and that Trouble Free Pool is by FAR the best thing to happen for pool owners, ever. I so wanted to just grab a chair and sit and tell everyone about TFP as they walked in.. but didn't want to get charged with trespassing. LOL!
I immediately got ahold of Nate at
TFTestKits, asked a couple questions I needed answered and then placed my order for my TF-Pro. 100% the best decision ever. I then donated $100 to TFP because I KNOW I would have ended up being weaseled out of that money over the next couple months at the pool store and KNOW TFP saved me at least that much money last season only. Likely far more.
TL;DR: Pool store tests with the same style kits we do. Some likely even use strips and "guesstimate". Pool stores will argue with you about how they are the experts and you need to listen to them to buy their stuff. Pool stores goal is to get you to buy their stuff, then get locked into a cycle of relying on them for their stuff because they created a problem in which you need their "fix" to "mask". Remind you of anyone? Drug dealers? So now, my pool is officially TFP clear and I will never step foot in a store again. Unless, of course, it's to hear them tell other unknowing people awful things. It's like people watching.