Wanted to post our experience with hooking up our new IntelliCenter via the new "high power wireless link kit," (not EnGenius) as we had some issues and failed to find answers when we searched.
First, we upgraded our EasyTouch 8 panel using the Intellicenter upgrade kit. We did this so that we could install the IntelliChem system to monitor and deploy muriatic acid on an as-needed basis.
We also wanted to be able to monitor things remotely. Pentair apparently no longer supports the ScreenLogic app (plus it sounds like it never worked well on android), and we understand there are issues connecting ScreenLogic to a Google mesh network.
So we decided to upgrade our panel to the IntelliCenter. The upgrade went smoothly and the IntelliChem system seems to be working great so far.
We did have some connectivity and setup issues with our new IntelliCenter though.
The system comes with an outside antenna that is connected to the IntelliCenter control board via an ethernet cable. This antenna communicates wirelessly to a receiver that plugs directly into our router (we use T-mobile high-speed internet). Once these units were powered (and the Enable Web & Mobile Interface setting on the IntelliCenter was set to ON), the IntelliCenter came online with its own IP.
We then tried to create a new account but kept running into problems. We were able to input all information for a new account, but kept getting an error when it tried to create the account. The error was "Unable to connect to WIFI device. Please check the WIFI device is powered, fully booted and the network cable is connected to the ethernet port on the back of the IntelliCenter main board (TCP_ERR)."
We tried to connect to our local network via the Network & Wifi Setup, but the IntelliCenter would search and search for networks but never find any. Simultaneously, we had an IP address and the IntelliCenter was clearly connected to the internet already. So it appeared to need a connection to the local network in order to complete the account setup, but since the new link essentially bypasses the local network, we could not create the account. Catch-22.
Anyway, we ended up bringing our router outside and connected an ethernet cable directly from the router to the IntelliCenter board itself, skipping both the antenna and the receiver. This allowed us to create a new account online. After that, we were able to log in via our mobile devices. After that, we returned the router back inside, reconnected the receiver and the antenna, confirmed that once again the IntelliCenter had an IP address, and everything worked great.
Moral of the story: If you have an existing account to log into, you'll probably be fine. But if you have to create a new one, you may need to hard-wire it in order to get that account set up.
I hope this helps someone!
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First, we upgraded our EasyTouch 8 panel using the Intellicenter upgrade kit. We did this so that we could install the IntelliChem system to monitor and deploy muriatic acid on an as-needed basis.
We also wanted to be able to monitor things remotely. Pentair apparently no longer supports the ScreenLogic app (plus it sounds like it never worked well on android), and we understand there are issues connecting ScreenLogic to a Google mesh network.
So we decided to upgrade our panel to the IntelliCenter. The upgrade went smoothly and the IntelliChem system seems to be working great so far.
We did have some connectivity and setup issues with our new IntelliCenter though.
The system comes with an outside antenna that is connected to the IntelliCenter control board via an ethernet cable. This antenna communicates wirelessly to a receiver that plugs directly into our router (we use T-mobile high-speed internet). Once these units were powered (and the Enable Web & Mobile Interface setting on the IntelliCenter was set to ON), the IntelliCenter came online with its own IP.
We then tried to create a new account but kept running into problems. We were able to input all information for a new account, but kept getting an error when it tried to create the account. The error was "Unable to connect to WIFI device. Please check the WIFI device is powered, fully booted and the network cable is connected to the ethernet port on the back of the IntelliCenter main board (TCP_ERR)."
We tried to connect to our local network via the Network & Wifi Setup, but the IntelliCenter would search and search for networks but never find any. Simultaneously, we had an IP address and the IntelliCenter was clearly connected to the internet already. So it appeared to need a connection to the local network in order to complete the account setup, but since the new link essentially bypasses the local network, we could not create the account. Catch-22.
Anyway, we ended up bringing our router outside and connected an ethernet cable directly from the router to the IntelliCenter board itself, skipping both the antenna and the receiver. This allowed us to create a new account online. After that, we were able to log in via our mobile devices. After that, we returned the router back inside, reconnected the receiver and the antenna, confirmed that once again the IntelliCenter had an IP address, and everything worked great.
Moral of the story: If you have an existing account to log into, you'll probably be fine. But if you have to create a new one, you may need to hard-wire it in order to get that account set up.
I hope this helps someone!
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