To get your salt cell to start working after start up on a new pool, when salt levels are raised properly you need the correct lv for you CYA then you need to raise your chlorine lv to help it, liquid chlorine or shock it. Then you put your salt cell into super chlorinate for 24 hours then you should be good.
I live in Texas and salt cells work here how they are suppose to.
Sounds like the guy cleaning your pool isn't adding the proper chemicals. Pool cleaners try to be fast so they tend to cut corners. Since he's adding shock and tabs to your pool (my experience speaking) could mean he doesn't care about your salt cell and will probley stop adding salt. It's quicker and easier for them to throw some shock and tabs in and move on.
Pool cleaners need to be watched and scolded from time to time to get them to do a proper job. Take your notes call and complain to the company that he works for. (Not the pb) Tell them he's not adding the right chems and is adding shock and tabs when you have a salt cell. Ask for them to leave a copy of your water test and what they added chemically.
If he's a guy who just works for him self and not a company then it would be wise to ditch him.
I live in Texas and salt cells work here how they are suppose to.
Sounds like the guy cleaning your pool isn't adding the proper chemicals. Pool cleaners try to be fast so they tend to cut corners. Since he's adding shock and tabs to your pool (my experience speaking) could mean he doesn't care about your salt cell and will probley stop adding salt. It's quicker and easier for them to throw some shock and tabs in and move on.
Pool cleaners need to be watched and scolded from time to time to get them to do a proper job. Take your notes call and complain to the company that he works for. (Not the pb) Tell them he's not adding the right chems and is adding shock and tabs when you have a salt cell. Ask for them to leave a copy of your water test and what they added chemically.
If he's a guy who just works for him self and not a company then it would be wise to ditch him.