HELP!! No water is coming out of spa jets when in normal Pool/Spa function

[Laura596]

I redid the pool with new equipment in 2013
Hardware:
ProLogic PS`16
1 Hayward VSP Pump for Pool/spa operation
1 Booster pump -TriVac700
1 TriStar Pump for the waterfall
ColorLogic LED lights
Heater-Natural Gas that we use for the Spa only
Salt Chlorinator
TriVac 700 cleaner
Pentair CCP420 Filter
7 Solar panels to heat the pool

ProLogic Configuration settings:
Pool/Spa setup-Pool and spa-STD
Spa Spillover-Disabled
Filter off valve-Disabled
Filter Config
Filter Pump-Variable speed
Speed & temp and all that...
Flow Monitor-Enabled
FreezeProtect:Enabled
External Input-Disabled
Solar Enabled
Solar Extend-Disabled
Ext Input-Closed
Heater 1 Config:
Heter 1-Enabled
Heater Cooldown-Enabled
Heater Extend-Disabled
Solar Config:
Solar-Enabled
Solar Priority-Disabled
Filter Operation-Spa Spillover
Filter Pump-Variable speed
Flow Monitor-Enabled
Freeze Protect-Enabled
External Input-Disabled
Valve 3 Solar, timeclock, Interlock-Disabled
We have a Pool and Spa that are connected with a spa overflow into the pool.
I accidently hit the button on the ProLogic to delete all the settings and the people that redid the pool did not give me a copy of the original settings.
Now I can't get the pool and spa to a normal flow.
Pump comes on, water is coming out of the pool outlets and no water is coming out of the spa jets at all! I can just turn the spa on only and that works.
I can't have the solar panels running and the cleaner. The cleaner pump is on but does not move. If I turn off the solar and wait for the solar valve to turn, then the cleaner will work.
And now I also have bubbles in the pump that we never had before. I changed the O-ring on the pump lid, that didn't help.
Purged the air out of the filter and still have bubbles in the pump.
Checked the piping to the pump for any air leaks-nothing.
Looked at ProLogic manual for settings and nothing popped out and I'm, still at a loss for fixing these problems.
Please help me figure these problems out.

 

[Poolbreh]

These all sound like the vsp isn’t adjusting speeds based on their functions. Most likely they were deleted with the settings. Unfortunately I have limited knowledge when it comes to Hayward products. Hopefully someone that has a prologic can chime in and help you setup the speeds.

 

[Laura596]

Well. after I took the pictures of the equipment, I got to thinking about that maybe the spa valve is not turning in the right direction if at all.
If you look at the equipment pic #3 you can see, on the left-hand side, the Spa Valve with a label that says Spa On and the handle is on that label and not the arrow on the top of the valve. I'm going to have to look at the internal workings of that valve and see if it is turning or stuck, and of course I don't know which direction that the valve should be going to pump water to the spa in normal pool/spa pumping.

 

[Poolbreh]

That’s the spa bypass(spillover)and it’s open. I think your problem is a flow problem. Do you know what speed the pump is currently running? If you post a video of the pump running it would be helpful, it will help us see how significant the air leak is. What’s the psi?

 

[Laura596]

It’s running at 75% and always at that speed since 2014 and I never had a problem Until now. Speed is 2588 RPM

 

[Laura596]

Sorry,, i took video’s on my iPhone and can’t find them to upload…
can someone help me to download the videos?