Hello From South Texas

Kcity

Member
Oct 9, 2024
18
South Texas
Pool Size
10500
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
Hi there. Brand new pool owner here as we are just completing our pool and spa build. We’ve had some challenges, but for the most part have been satisfied with the quality of the finished product.
We have a salt system (Pentair IC40) and yesterday we had someone come to initially add salt. Our pool and spa are 10,500 gal combined, and I was surprised to see the amount of salt ordered (15 40lb bags) and when the kid arrived to add the salt I questioned why so much but he said not to worry. Anyways, he added 12 of the 15 bags and said it should be fine, but sure enough, my Pentair system is saying the PPM is 5400 and the IC40 is saying salt too high.
I do have an overflow in the pool going right out to the street… is the easiest ‘fix’ to just add the hose to the pool and dilute until I get the salt down to a manageable level?
Thanks for all your help and look forward to being part of the community!
 
Welcome to TFP! :wave: Exchanging water is how to lower the salt level. According to the PoolMath APP, 12 bags is indeed about 5,500 ppm of salt. So much for "professional" service. :brickwall: This was probably part of your initial paid service, but in the future, be sure to PoolMath APP and use a proper test kit (i.e. TF-Series for general chemistry and a Taylor K-1766 (for salt). :goodjob:
 
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Welcome to TFP! :wave: Exchanging water is how to lower the salt level. According to the PoolMath APP, 12 bags is indeed about 5,500 ppm of salt. So much for "professional" service. :brickwall: This was probably part of your initial paid service, but in the future, be sure to PoolMath APP and use a proper test kit (i.e. TF-Series for general chemistry and a Taylor K-1766 (for salt). :goodjob:
Thank you for the welcome! Yes, very frustrating with the salt, especially since I asked him specifically why so much for our size of pool. Needless to say I don’t think we will be using his services going forward. So as for exchanging the water, we have an overflow drain for the pool that feeds to the street… I am thinking just adding the hose and diluting the water is the best way to rectify… would you agree? Thanks again.
 
would you agree?
You can do that sure. You have a cart filter (no multiport valve), so unless the installer added a method to pump water directly to waste, that's probably the best way to do it.
 
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