Hayward Super II Pump Issues - not priming, low psi, low water flow, uneven suction

[sungchiahao]

Hi All, I have a few issues with my pump systems
1. Strainer basket lose prime after I start up the motor pump within 10min.
2. No pressure increase in the filter gauge.
3. When I feel the side wall intake for the pool bottom vacuum cleaner, the suction is uneven, sometimes I feel water flowing into the pool from the sidewall intake.
4. Looking through the strainer cover, I see little to no water movement. Looks like water is not going anywhere, pool returns jet has little to no water.
5. When I check the air release valve at the top of the filter cover, I hear air hissing out.

Here are what I checked:
1. Removed all debris in the skimmer and strainer basket.
2. No blockage at the vacuum cleaner robot
3. Strainer cover o-ring inspected to have no cracks and re-lubricated.
4. Tried to move the multi valve into different positions (100 vacuum cleaner, 100 strainer, 50/50) and see no difference in the strainer basket.

Major Pool maintenance prior to the symptom:
Replaced the motor. Old motor was running loud and eventually died. Kept the old diffuser.
Replaced the entire filter grid. Old one has tears on multiple grids.

Any ideas as to what to do next is welcome.

 

[needsajet]

First step, let all the air out of the filter. Keep it open until a bit of water shoots out. Then close it.

Nice to meet you via TFP

Start by running simple. 100% from the skimmer.

Some pumps will take 3 or 4 minutes to catch prime and then all should be well. Is the pump above the pool water?

 

[sungchiahao]

The pool is an in-ground pool. The pump is slightly above the pool.

 

[needsajet]

How is it going with all the air removed from the filter?

 

[sungchiahao]

It wasn't working with the 100% skimmer test, so I double checked the strainer lid with bubble test, and found pretty large leak at the oring. I am not sure how, I saw no cracks on the oring. Anyway I am replacing it and hopefully this is the only reason my pump loses prime.

 

[needsajet]

Good find That's often the reason. It may have just not been seated properly. Make sure everything is clean (the groove where the o-ring sits, the mating surface, and the o-ring itself). Hand-tightened should be enough, provided the o-ring is lubed with silicone grease.

 

[sungchiahao]

Update on my pool. The pump not priming issue was fixed by the lid o ring. However I was still getting low flow and low PSI. The low psi pointed me to the pump and I couldn't find anything else wrong with it. It turns out that my PSI gauge was broken!!! I opened the DE filter grid and it was covered with algae. I cleaned the grid and reassembled. The flow is now good. Next is to replace the PSI gauge and follow SLAM to get my green pool back to clear.

 

[chet duffy]

We were out of state when 7 Seas opened the pool, they could not get the pump running so they left. The pool was open (not running for 30 days before I got home), the pool was heavy with green algae, we skimmed the surface manually but the water was still green.

I have a 20x40 in ground pool 25-30,000 gallons, with. Hayward super 700 pump/motor 1 1/2 years old, when 7 Seas opened the pool it was clean, prepared the skimmers ready to run , the motor would not turn over it hummed, 7 Seas left. Upon coming home we unbolted the motor and hand rotated the shaft easily, we reached in and rotated the pump fin easily, cleaned the filter, put it all back together and it started running fine. HOWEVER IN 10-15 minutes it (pump) started cavitation and filter pressure went to 0. Cleaned the filter again and put it back together again. IT WILL NOT PRIME. PUMP/Motor seem fine.

IS this a pump or motor or a main valve failure? All components are Hayward even the fingered filter.