We have a big storm coming in CA and I am out of town. We have someone staying at the house and I walked them through the process of draining the pool water from the water spigot. Unfortunately, when I turn on the filter from my app on the phone, the filter will not turn on "high speed" its stuck in "low speed" - any suggestions on troubleshooting? Would the water level being too high not allow the pump to be in high speed?