Hello all.
I just purchased a house with an in-ground pool, got the keys just a few days ago.
I am still in the process of moving, working, and trying to troubleshoot/learn about this pool in order to see how much I can do on my own before relying on professionals. The previous homeowners definitely outsourced all their pool work to a 3rd party, but the prices have seemed really high (to me anyway) and I didn't have a great impression with them starting out (could be my misunderstanding on prices and overall, don't want to complain really about them) so I figured before I sign on with anyone, I would do as much research as I can, see how much I can learn myself to both save and understand what I now own. My main issue is I am doing this while moving so there has been minor delays in some of the steps taken so far. In about a week I can spend 100% of my time on the pool, but am afraid I am delaying too much.
I have never owned a pool before and did not grow up with them. Everything below is what I know from just spending time on the internet over the last 4 days, so please be easy with me if I get stuff very wrong!
Before purchasing the pool I had to pay to open the pool about 21 days ago. Other than the company opening the pool, doing a quick clean, shocking it, and adding the needed chemicals - the pool company has not done any other maintenance after the first day this year.
About the Pool:
Equipment
I have taken some video of everything, which maybe someone can see if I missed anything. All of this that I have came with an inspection report and through researching everything over the internet.
My issues:
Potential Low/No Salt:
The first thing I noticed was the IntelliChlor was blinking red and green and the "flow light" was a stead red. Researching this told me that this meant the Salt Levels were low and this was confirmed in my Pool Inspection report as well.
Dirty Pool Floor:
The pool owned did not own a Vacuum Head, Hose, or Pole, so I bought these locally at a Leslies and Vacuumed the Pool first using Youtube Videos as a guide.
I am still partially confused on the actual mechanics of how Vacuuming works, since the way I did it was to plug the hose directly into one of the skimmer holes and suck it all up. However, I am unsure why you need a Skimmer Basket if the goal for Vacuuming is to suck it directly into that as well. I don't know if this was wrong or not, but I wanted to try and vacuum first before taking any other steps. If anyone can explain mechanically how this works - I would be greatful. I assume the Filter System handles this somehow... but... wouldn't I need to empty something when done? No youtube videos covered this and they all basically said - "It's Easy, do this!".
The Skimmer Basket at this time was very very dirty, with lots of stuff in it, dead bugs + algea + etc. I cleaned that too obviously.
The only piece of equipment that was suggested that I didn't own was the Vacuum Suction Cup thing.
I have no clue how to deal with stains.
No Chlorine:
First and foremost - I just ordered a TF100 kit and it'll be on it's way. I can't do a full test until I have this, which should be in two days. (I am also moving all my furniture during these days, but hopefully next week I'll have all the time in world to work on the pool!) The previous owner had a kit as well, but parts of it are missing, and the only bottles in their kit was the Chlorine and PH tests. Using what I inherited, The Chlorine Test and PH test (assuming I did them correctly, followed youtube videos instructions) showed No Chlorine and a High Dark Red PH (8.0+)
Salting and Shocking The Pool
Based on some Youtube/Google research - it seemed that it might be a good start to Salt + Shock the pool again. (The last shock had happened about 21 days ago with no maintenance).
Since at this time it was the 4th of July (the only day I fully had off and it being a holiday), I went to Leslies as it was the only thing open. I did ask the Leslie store people if you could oversalt and shock as well if there was no Chlorine, and they said no, it wouldn't do any harm other than having too much Chlorine, which you can fix by emptying some of the pool. (I hope was given and read good information).
I don't know how to test salt - but they did for me as well and they said the Salt level was too low (which confirmed the Intelliclors Lights).
IntelliChlor Flow Issues:
After Salting The Pool, Nothing changed. However, I noticed that both pool pumps were running, and I shut one off, and all of a sudden the IntelliChlor started getting green lights across the board. If I turn on the second pump, all of a sudden the IntelliChlor Cell gets bad flow again. I don't know the mechanics of this and this is normal or not. I am also not 100% sure if the Pump/Filter settings are even correct - they are still how they were left by the pool people.
I tried leaving the single pump running over night, but the next day, the IntelliChlor was reading low salt again and I could see the salt in the bottom of the pool. So I took a Brush and started moving all the salt around in hopes it would disolve better, and I can check on the pool again tomorrow to see if any of this worked.
I ran the Chlorine test again and it still shows 0 Chlorine.
Questions:
Thank you for your time. Sorry if this is TOO much info. Any advice is appreciated.
Here is a static Image of all the Equipment. I took this when the Intellichlor was just blinking green + red + red flow, before I added the Salt.
Here is a video of everything, me turning on the second pump (and the IntelliChlor going from green to red when I do).
I just purchased a house with an in-ground pool, got the keys just a few days ago.
I am still in the process of moving, working, and trying to troubleshoot/learn about this pool in order to see how much I can do on my own before relying on professionals. The previous homeowners definitely outsourced all their pool work to a 3rd party, but the prices have seemed really high (to me anyway) and I didn't have a great impression with them starting out (could be my misunderstanding on prices and overall, don't want to complain really about them) so I figured before I sign on with anyone, I would do as much research as I can, see how much I can learn myself to both save and understand what I now own. My main issue is I am doing this while moving so there has been minor delays in some of the steps taken so far. In about a week I can spend 100% of my time on the pool, but am afraid I am delaying too much.
I have never owned a pool before and did not grow up with them. Everything below is what I know from just spending time on the internet over the last 4 days, so please be easy with me if I get stuff very wrong!
Before purchasing the pool I had to pay to open the pool about 21 days ago. Other than the company opening the pool, doing a quick clean, shocking it, and adding the needed chemicals - the pool company has not done any other maintenance after the first day this year.
About the Pool:
- Size of Pool In Gallons: Using an online calculator I estimate this to be 35000 - ?? - If anyone has an idea on how to get the exact number, that would be great (it wasn't given to me anywhere)
- Pool is made of Gunite (?) (I was told Cement, not sure what the difference is)
- Not sure when pool was built, but there were updates made in 2015 (Brick Coping, Tiles, Plaster, Sealed)
- The pool is a 20' x 40' cement pool. (3.3' deep to 8.2' deep)
- One Skimmer
- Two Returns
- Two Handrails
Equipment
- Jandy DEV 48 DE Filter with a multi-port
- Pentair Intelli Chlor (I-20) Salt-Water/Chlorine System
- 1.0 HP Hayward Super pump and motor
- 3/4 HP Polaris Booster Pump and motor
I have taken some video of everything, which maybe someone can see if I missed anything. All of this that I have came with an inspection report and through researching everything over the internet.
My issues:
Potential Low/No Salt:
The first thing I noticed was the IntelliChlor was blinking red and green and the "flow light" was a stead red. Researching this told me that this meant the Salt Levels were low and this was confirmed in my Pool Inspection report as well.
Dirty Pool Floor:
The pool owned did not own a Vacuum Head, Hose, or Pole, so I bought these locally at a Leslies and Vacuumed the Pool first using Youtube Videos as a guide.
I am still partially confused on the actual mechanics of how Vacuuming works, since the way I did it was to plug the hose directly into one of the skimmer holes and suck it all up. However, I am unsure why you need a Skimmer Basket if the goal for Vacuuming is to suck it directly into that as well. I don't know if this was wrong or not, but I wanted to try and vacuum first before taking any other steps. If anyone can explain mechanically how this works - I would be greatful. I assume the Filter System handles this somehow... but... wouldn't I need to empty something when done? No youtube videos covered this and they all basically said - "It's Easy, do this!".
The Skimmer Basket at this time was very very dirty, with lots of stuff in it, dead bugs + algea + etc. I cleaned that too obviously.
The only piece of equipment that was suggested that I didn't own was the Vacuum Suction Cup thing.
I have no clue how to deal with stains.
No Chlorine:
First and foremost - I just ordered a TF100 kit and it'll be on it's way. I can't do a full test until I have this, which should be in two days. (I am also moving all my furniture during these days, but hopefully next week I'll have all the time in world to work on the pool!) The previous owner had a kit as well, but parts of it are missing, and the only bottles in their kit was the Chlorine and PH tests. Using what I inherited, The Chlorine Test and PH test (assuming I did them correctly, followed youtube videos instructions) showed No Chlorine and a High Dark Red PH (8.0+)
Salting and Shocking The Pool
Based on some Youtube/Google research - it seemed that it might be a good start to Salt + Shock the pool again. (The last shock had happened about 21 days ago with no maintenance).
Since at this time it was the 4th of July (the only day I fully had off and it being a holiday), I went to Leslies as it was the only thing open. I did ask the Leslie store people if you could oversalt and shock as well if there was no Chlorine, and they said no, it wouldn't do any harm other than having too much Chlorine, which you can fix by emptying some of the pool. (I hope was given and read good information).
I don't know how to test salt - but they did for me as well and they said the Salt level was too low (which confirmed the Intelliclors Lights).
IntelliChlor Flow Issues:
After Salting The Pool, Nothing changed. However, I noticed that both pool pumps were running, and I shut one off, and all of a sudden the IntelliChlor started getting green lights across the board. If I turn on the second pump, all of a sudden the IntelliChlor Cell gets bad flow again. I don't know the mechanics of this and this is normal or not. I am also not 100% sure if the Pump/Filter settings are even correct - they are still how they were left by the pool people.
I tried leaving the single pump running over night, but the next day, the IntelliChlor was reading low salt again and I could see the salt in the bottom of the pool. So I took a Brush and started moving all the salt around in hopes it would disolve better, and I can check on the pool again tomorrow to see if any of this worked.
I ran the Chlorine test again and it still shows 0 Chlorine.
Questions:
- What is the best way to really learn everything about your pool? I am reading up on all the resources here, but I am afraid I won't learn everything fast enough. Specifically I am worried about exactly how the Equipment is set up and what I SHOULD or NEED to know. I've done enough homework to identify everything, but I don't fully understand how it's set up, how the flows/pipes work, the filter, etc.
- Should I hire professionals for the rest of the summer just to get the pool moving, and worry about doing it myself later? Or is there still enough time before it has to close for me to really learn everything I need. (I'll have a LOT more time towards the end of July + August once I am fully moved).
- I don't know what proper circulation looks like when staring at my pool. If I turn on the second pump, I see the water circle a little bit towards the middle... but other than that, I don't really notice anything directly.
- Can someone explain why I have two pumps?
- Can someone explain the different settings (or maybe post a resource) of the Filter?
- Do I need to clean the Intelli Chlor somehow? (I tried googling videos for this but almost all of them seem to focus on the functions of it, at least in my initial searches).
- Am I taking the right steps? Wrong Obvious Newbie Steps? Anything obvious I am missing?
Thank you for your time. Sorry if this is TOO much info. Any advice is appreciated.
Here is a static Image of all the Equipment. I took this when the Intellichlor was just blinking green + red + red flow, before I added the Salt.

Here is a video of everything, me turning on the second pump (and the IntelliChlor going from green to red when I do).
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