(Failed with first 60 days) First look at Pentair's new IntelliChlor Plus30

They could do a plan where they give you the cell and then bill you $0.20 per hour of production.

Every month, they bill you for time used.

If the cell fails, they just give you a new one.

If you ran at 100% for 24 hours, that is 1.4 lbs at $4.80 or $3.42 per lb of chlorine gas.

10,000 hours would add up to $2,000.00 total vs. about $1,500.00 to buy the cell.
 
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They could do a plan where they give you the cell and then bill you $0.20 per hour of production.

Every month, they bill you for time used.

If the cell fails, they just give you a new one.

If you ran at 100% for 24 hours, that is 1.4 lbs at $4.80 or $3.42 per lb of chlorine gas.

10,000 hours would add up to $2,000.00 total vs. about $1,500.00 to buy the cell.
CAAS - Chlorine as a Service coming soon.
 
Salt Water Chlorine Generation as a cloud based model....software companies have moved there why not pool companies. 🤮
 
PAAS. Pump as a Service.

You pay based on flow and time.

Each GPM will have a different rate per hour due to the stress on the pump.

HaaS. Heating as a Service.

Pay per btu/hr times time with higher btu/hr at a higher rate.

FaaS. Filtration as a Service.

Pay per lb of dirt removed.

LaaS = Light as a Service.

The new model is they give you all equipment and you pay for usage.

If you don't pay, they remotely shut off your equipment.

:goodjob:
 
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PCaaS - Pool Care as a Service

For one monthly cost all pool care is included.*

*Does not include gas, electricity, and water usage.
*Unlimited swim hours included in standard price.
 
PCaaS - Pool Care as a Service

For one monthly cost all pool care is included.*

*Does not include gas, electricity, and water usage.
*Unlimited swim hours included in standard price.
You’re missing some things for those of us that are a plus chem business model…

*Does not include chemicals that are necessary to maintain proper sanitization. Chems will be billed at a standard rate as applied unless you require dosages on holidays, emergencys, or are generally a PITA, then extra charges may apply. Dogs, farm animals, children without swim diapers, and bird Crud will be treated as emergency calls and billed at a significantly higher rate when you call freaking out because fluffy the poodle poo’d in the pool after shedding her swim sweater.

*Pool filling will be billed at standard hourly rates. What you can’t just drag the hose to your pool to top it up?

*Pool draining due to rainfall will be billed at customary hourly rates unless you call on the 4th of July or another holiday and are freaking out because you think your pool is over full. Then PITA rates will apply for demanding a service that could take place on the next regularly scheduled service visit for no charge.

*Filter cleanings are billed as a separate service. When fluffy the poodle swims too much and poo’s in the pool clogging your filter causing the pool to turn green due to lack of circulation and equipment shutdown, you will be charged the PITA rate for the callout and subsequent cleaning. Extra aggravation charges may apply.

*Anything not expressly covered above will be charged at an additional rate and likely PITA charges will apply.

There you go….fixed it for you. 😂
 
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Yeah, mine was like $1200 in 2021 when I got it.
Interesting yours of the same vintage has QC issues, My feb 2021 manufacture date IC60 just died shorted (pops the 12A ET fuse when attached).

I actually only have the 60 because of shortages at the time, was hoping to get more than 4 years out of it as I ran it most of the time at 20%. Looks like I can probably get by with the LT25-- though I think I'd have to replumb as it's not as long as the 40/60.
 
though I think I'd have to replumb as it's not as long as the 40/60.
They make an adapter/ dummy pipe to make the IC15/30 fit in the gap of the IC20/40/60. The two new models are the same size as the old models so the extender pipe should work too.

Pentair part #523101
 
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Well anyway, how about a first look at error messages on the unit?

PXL_20250509_131548891.jpg

PXL_20250509_131543688.jpg

Support said no warranty on the unit as it was a replacement so I'm on my own and will need to hire a guy to come out. It has a 60 day parts warranty but as a home owner I am not allowed to make my own claim and need a professional to come out and tell them the same thing I did when I called them, that there is a sensor error. The error shows up as soon as it powers on and has nothing to do with the flow itself.

I guess the honeymoon period is over?
 
I guess I am going to take the old one back out of the box in the garage and hook it back up. It was leaking but I'd rather have a leak and a working SWG over a non leaking SWG that doesn't generate anything.
 
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Take it apart and see what the issue is.
Sure why not.

PXL_20250509_184325818.jpg

Everything looks fine and dandy to my untrained eye. At least it was easy to open up.

PXL_20250509_180414695.jpg

PXL_20250509_180452680.jpg

PXL_20250509_180448587.jpg

Nothing broken, no debris, everything is as clean as a whistle from the flow sensor the the metal rods that do whatever it is they do.

Reseated everything and plugged it back on, the error comes up just like it did before so something in the control board here must have gone kaput but I'm not a "pool professional" so they wont work with me until I get a second opinion.
 
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+1. Was the original unit close to being out of warranty that this one basically has none ? Thats the only way this makes sense to me.

They all (every industry) use the original date for the replacement and it burns me. They can give you another lemon and its suddenly ok that they're giving lemons.
 
+1. Was the original unit close to being out of warranty that this one basically has none ? Thats the only way this makes sense to me.

They all (every industry) use the original date for the replacement and it burns me. They can give you another lemon and its suddenly ok that they're giving lemons.

Yup, that's exactly it. This was sent as "a courtesy replacement" for the older one which failed right out of warranty. Because of that this one only has a 60 day parts warranty but as a homeowner I am not allowed to diagnose my own problem so need to pay a "pool professional" to come out and write them up a diagnosis before they will send any replacement parts. That's from their supervisor / second tier support staff. I have two calls out to get someone here, its going to cost me $100 at least to have them come out and look at the error code. I'm annoyed I gave them free press on here but I was excited to have one and wanted to show it off. Made sure to edit the first post so at least folks who stumble on this thread from Google will read first thing how quickly the unit failed.

I must say I am really bummed this happened, I know jokes were made here about it but in no way did I actually expect this thing to break so quickly. Especially if this really was one of the first units ever sent out to the general public. Not being able to tell them the error code and that I did what the manual tells me to do to troubleshoot is also bad.

Does anyone know of any SWG manufacturers that actually work with homeowners or is it like the HVAC market where they only deal with pros? Someone needs to make a direct to consumer unit and shake up the system.
 

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