Hello all, long time lurker.
I have an excel pools SWG system. We have a T-cell 60k cleaning a 50k gallon pool. We bought it last year (4.2.2024) when a smaller version of it (40k, I know. I wish I had found this page before) broke. We are 12 months into owning it, and only one season on it.
Right now it is reading 'check cell (steady, not flashing)' and 'high salt'. We just are opening the pool, the salt test strips (aquacheck) say that we are at 2400 ppm. I have pulled the cell, cleaned it appropriately and re installed. It was cleaned on the mark last year every time I got the indicator light.
My question is this, and please forgive me, I searched back a bit and did not see this topic. Are these bad cells? This seems like a very short time to have to replace not one, but 2 of these. I tried to register the warrantee with pool warehouse but 'this page has been moved.'
Assuming I made a bad purchase, is there a cell that replaced these from a different company that will still use the excel pools control panel? Or, is there a cell that will straight up replace this one? I checked on several sites but I didnt even see excel products listed.
Thank you in advance for any insight you have!
I have an excel pools SWG system. We have a T-cell 60k cleaning a 50k gallon pool. We bought it last year (4.2.2024) when a smaller version of it (40k, I know. I wish I had found this page before) broke. We are 12 months into owning it, and only one season on it.
Right now it is reading 'check cell (steady, not flashing)' and 'high salt'. We just are opening the pool, the salt test strips (aquacheck) say that we are at 2400 ppm. I have pulled the cell, cleaned it appropriately and re installed. It was cleaned on the mark last year every time I got the indicator light.
My question is this, and please forgive me, I searched back a bit and did not see this topic. Are these bad cells? This seems like a very short time to have to replace not one, but 2 of these. I tried to register the warrantee with pool warehouse but 'this page has been moved.'
Assuming I made a bad purchase, is there a cell that replaced these from a different company that will still use the excel pools control panel? Or, is there a cell that will straight up replace this one? I checked on several sites but I didnt even see excel products listed.
Thank you in advance for any insight you have!