We have a pool less than a year old. Built by highly recommended pool company and (we think) was built well. They only use Pentair, so that's what we got. When we built they discouraged intellitouch and installed Eztouch for control.
We have an infloor cleaning system that doesn't get enough pressure when other circuits running. The in floor circuit is separate but not automated / solenoid
We have asked them to add a solenoid valve to that circuit so that we can run it by itself automated daily. Then the pump will be able to get enough pressure to run correctly.
So with all that - here's the problem. They tell us that EZtouch only supports 4 valves (which we already have) and that pentair has NO way to add more. They came up with some Jandy add-on board option but have been to the house 4 times now trying to get it installed and been on phone with Jandy multiple times and nobody seems to be able to figure out how to make it work.
It seems mind boggling to me that a simple thing like wanting an extra solenoid valve added to a major manufacturer system is not possible. I mean we have a SMALL pool and there HAVE to be more complex installations that have more than 4 valves. But they are trying to reinvent the wheel and say pentair says it can't be done with Easytouch and Jandy doesn't know how.
The tech here said Intellicenter would work as it has daughterboard for more valves. So I was called the installer office to basically make the case that they gave us the wrong control system for our needs and that we need the IntelliCenter. I was told they just made a decision a few weeks ago to stop using Intellicenter. I know before they discouraged it when we bought a year ago. So it sounds like it might be very hard to get them to put one in.
Does anyone have an idea why a major pool installer would stop supporting/using IntelliCenter? Does anyone have an idea how to actually fix my problem?
The other option I thought about was to put a separate pump and plumb it directly to the infloor circuit. The aux circuit I believe is perfectly fine to control just a pump and since it's only running the infloor I don't think it would need an actuated valve.
We have an infloor cleaning system that doesn't get enough pressure when other circuits running. The in floor circuit is separate but not automated / solenoid
We have asked them to add a solenoid valve to that circuit so that we can run it by itself automated daily. Then the pump will be able to get enough pressure to run correctly.
So with all that - here's the problem. They tell us that EZtouch only supports 4 valves (which we already have) and that pentair has NO way to add more. They came up with some Jandy add-on board option but have been to the house 4 times now trying to get it installed and been on phone with Jandy multiple times and nobody seems to be able to figure out how to make it work.
It seems mind boggling to me that a simple thing like wanting an extra solenoid valve added to a major manufacturer system is not possible. I mean we have a SMALL pool and there HAVE to be more complex installations that have more than 4 valves. But they are trying to reinvent the wheel and say pentair says it can't be done with Easytouch and Jandy doesn't know how.
The tech here said Intellicenter would work as it has daughterboard for more valves. So I was called the installer office to basically make the case that they gave us the wrong control system for our needs and that we need the IntelliCenter. I was told they just made a decision a few weeks ago to stop using Intellicenter. I know before they discouraged it when we bought a year ago. So it sounds like it might be very hard to get them to put one in.
Does anyone have an idea why a major pool installer would stop supporting/using IntelliCenter? Does anyone have an idea how to actually fix my problem?
The other option I thought about was to put a separate pump and plumb it directly to the infloor circuit. The aux circuit I believe is perfectly fine to control just a pump and since it's only running the infloor I don't think it would need an actuated valve.
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