Csm comm error no cell power

ok perfect. Thank you. After calculation, my pool is in between 14800 and 15300 gallons (kidney)

I would use 15,000 gallons then.

ok but then why do they say in the video that depending on the volume of the pool we need to put T-9, T-15 or other T-??

I am just trying to understand the system better. Thanks

We recommend a cell be at least 2X your pool volume. A t-15 cell is rated for 40,000 gallons and is well sized for a 15,000 gallon pool.


Each cell T-3, T-5, T-9, T-15 will produce a specific quantity of chlorine before it is depleted.[2][3]

Hayward SWCG Cell Specifications
CELLGALLONSLBS/DAYLIFETIME CL LBS(1)LIFETIME
T-Cell-315,0000.53210
T-315,0000.53193364 days at 100% or 8,736 hours at 100%
T-Cell-520,0000.636 to 0.784
T-520,0000.636 to 0.784
T-Cell-9 (925) Extended Life25,0000.98480
T-925,0000.98354361 days at 100% or 8,664 hours at 100%
T-1540,0001.47580362 days at 100% or 8,688 hours at 100%
T-Cell-15 (940) Extended life40,0001.47725

(1)Equivalent pounds of Trichlor produced over the lifetime of the cell with properly maintained cell and water chemistry.

 
It is on the screen on the pool machinery monitor. I believe there are two messages:
1. csm comm error (see screen shot from the app: in blue)
2. no cell power (the pool monitor)

For the first one, we have an app to see all the technicalities of the pool, lights and heater. Maybe it is the interconnection with the app. My husband will trouble shoot the app when he get back from work.

As for the second one, it looks like the chlorinator cell does not work. I am getting the water tested by a pro today to check if the indications provided by the pool monitor correspond to the reality (salt level). We are however completely at loss with regards the cell chloriator and I am hesitant to change it as it is barely 2 years old.
Which electrical panel are you referring to?

Post pics of the from and back of the board.

That error is a board problem. Either a bad relay or solder joints.
So the CSM comm error is fixed (I disabled the Chemical system monitoring as we do not have one)

I still have the
- 'no cell power' showing
Here are the different pictures
 

Attachments

  • IMG_4678.JPG
    IMG_4678.JPG
    621.1 KB · Views: 1
  • IMG_4679.JPG
    IMG_4679.JPG
    597.3 KB · Views: 1
  • IMG_4681.JPG
    IMG_4681.JPG
    361 KB · Views: 1
I would use 15,000 gallons then.



We recommend a cell be at least 2X your pool volume. A t-15 cell is rated for 40,000 gallons and is well sized for a 15,000 gallon pool.


Each cell T-3, T-5, T-9, T-15 will produce a specific quantity of chlorine before it is depleted.[2][3]

Hayward SWCG Cell Specifications
CELLGALLONSLBS/DAYLIFETIME CL LBS(1)LIFETIME
T-Cell-315,0000.53210
T-315,0000.53193364 days at 100% or 8,736 hours at 100%
T-Cell-520,0000.636 to 0.784
T-520,0000.636 to 0.784
T-Cell-9 (925) Extended Life25,0000.98480
T-925,0000.98354361 days at 100% or 8,664 hours at 100%
T-1540,0001.47580362 days at 100% or 8,688 hours at 100%
T-Cell-15 (940) Extended life40,0001.47725

(1)Equivalent pounds of Trichlor produced over the lifetime of the cell with properly maintained cell and water chemistry.

ok. Thanks
 
Check the 4A pink fuse on the left side and the 20A fuse on the upper right side.

delphine1.JPG

Take a close look at these solder joints on the K3 relay. They look like there may be a break in the solder or it may be a shadow...

delphine2.JPG
 
Check the 4A pink fuse on the left side and the 20A fuse on the upper right side.

View attachment 575135

Take a close look at these solder joints on the K3 relay. They look like there may be a break in the solder or it may be a shadow...

View attachment 575136
what do you mean by check? should I press on them to make sure they are well in, or remove and put them back in?
Moreover, I noted that I have a set of pare yellow, pink and purple ones attached to my manual. Are these additional spare ones given when we got the machine installed?
 
what do you mean by check? should I press on them to make sure they are well in, or remove and put them back in?
Moreover, I noted that I have a set of pare yellow, pink and purple ones attached to my manual. Are these additional spare ones given when we got the machine installed?

You can often see in the middle of the fuse if the wire has broken.

Or you can check the fuse using the continuity setting of a multimeter.

Every fuse has a number on it. You must replace like with like. If you have a spare 4A fuse youc an try replacing the one in there. Same with the 20A fuse.
 
You can often see in the middle of the fuse if the wire has broken.

Or you can check the fuse using the continuity setting of a multimeter.

Every fuse has a number on it. You must replace like with like. If you have a spare 4A fuse youc an try replacing the one in there. Same with the 20A fuse.
Thank you so much for your kind patience! I changed the yellow fuse which was burnt.
The screen now indicates the chlorinator is at 50%. I assume this is normal?
 

Enjoying this content?

Support TFP with a donation.

Give Support
Thank you so much for your kind patience! I changed the yellow fuse which was burnt.

Good find.

Take your burnt fuse into an auto parts store and get yourself another spare fuse or two.

The screen now indicates the chlorinator is at 50%. I assume this is normal?

Chlorinator % depends on the amount of chlorine your pool needs every day.

How do you test your water chemistry?

What test kit do you use?

Do you have PoolMath?
 
I have HDX 5 way test kit. I adjusted the PH today: was at 8, and I added 10 ounces of PH down for a pool of 15000 gallons.
The pool indicates 2800ppm. A friend tested the pool with his test kit he got from your site and it came up at 2.5ppm
I’ll test it again tomorrow to see how much the PH level has gone down as I assume it will take all day to distribute in the pool.

At opening I added
- 5 lb of shock;
- 2 chlorine tablets in the main skimmer as the pool was between 55 and 60F
- 5 bags of salt (salt is a bit high now: 3600… my mistake… learning process)
- a bit of product for the algea
 
Thread Status
Hello , This thread has been inactive for over 60 days. New postings here are unlikely to be seen or responded to by other members. For better visibility, consider Starting A New Thread.